Ticket Operations Representative – Entry Level
New York Giants



Application Deadline Ended

Apply by Ended 1/20/2023
Ticket Operations Representative - Entry Level | New York Giants

Ticket Operations Representative – Entry Level

New York Giants

Apply by Ended 1/20/2023

Posted 6 months ago

No Longer Accepting Applications



East Rutherford, NJ, USA

Job Type

 Job Description

The New York Giants are seeking a Ticket Operations Representative with a winning/positive attitude to assist the day-to-day functions of the Ticket Operations department.
Responsibilities/Functions: The primary responsibilities of the Ticket Operations Representative include, but are not limited to, the following:
  • Working with the sales staff to fulfill group orders
  • Train and schedule game day ticket operations staff to assist with resolutions at each gate
  • Use online filing program to update and maintain customer records
  • Achieve a greater than average understanding of and usage of Ticketmaster’s Archtics program
  • Communicate with season ticket members and other fans via phone and email.
  • Assist with ticket fulfillment
  • All other tasks assigned by management

Qualifications RequiredQualifications Required

  • Excellent interpersonal skills and ability to interact and relate with all types of people
  • Excellent phone skills
  • Critical thinking and the ability to solve problems
  • Strong work ethic, willingness to accept all assignments, quick learner
  • Aptitude for and patience in explaining mobile tickets to users of all skill levels
  • Ability to multi-task and work in a fast-paced environment, while maintaining attention
  • Must be punctual, reliable and have transportation to and from MetLife Stadium in East Rutherford, NJ
  • Must be able to work flexible hours including evenings, weekends, and holidays.  Expected to work all Giants home games
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