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Ticketing Operations Internships

St. Cloud Rox Baseball Club

How to apply

Ticketing Operations Internships

St. Cloud Rox Baseball Club

Apply by 11/15/2020

Posted 1 month ago

How to apply


St. Cloud, MN, USA

Job Type

Industry Areas


 Job Description

The St. Cloud Rox Baseball Club is seeking an enthusiastic individual for a Ticketing Operations Internship for the summer of 2021. The Rox are a proud member of the finest developmental league for elite college baseball players, the Northwoods League. The Northwoods League has over 250 alumni who have gone on to play Major League Baseball. During each of their first nine seasons of existence, the club has been near the top of the Northwoods League in attendance while creating an environment that is entertaining for families of Central Minnesota.

RESPONSIBILITIES: (This position starts in May and ends mid-August)

  • Oversees daily ticket office operations
  • Manages ticket inventory.
  • Sells tickets as fans call in or come to the ticket office throughout the day, before and during games.
  • Inputs, prints, delivers group tickets as assigned by front office staff.
  • Prints online Will Call orders daily and places them in respective Will Call envelopes and drawers.
  • Answers office phone throughout the day, assisting with answering questions and taking phone orders.
  • Assists with the Rox Reading Program (Filing forms, printing tickets, making reminder phone calls to members, etc.)
  • Assists with the Rox Kids Club (Printing tickets, managing Kids Club member lists through Google Docs)
  • Sets up and takes down ticket booth before and after each home game (Involves moving computer, ticket printers and ticket stock to the ballpark and setting up)
  • Becomes well versed with the ticketing system, ballpark and inventory in order to answer any questions fans have either in person or over the phone.
  • Other duties as assigned

Qualifications RequiredQualifications Required

  • Self-motivated, detail oriented, highly organized
  • Strong customer service skills
  • Ability to work nights, weekends, and potential holidays
  • Succeed in a team environment
  • Multi-task and effectively problem solve in sometimes stressful environments
  • Some heavy lifting may apply
  • Knowledge of basic computer skills (Xcel, Word, Outlook, etc.)

How To Apply

Inclusive Note

The employer is committed to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability.

St. Cloud Rox Baseball Club

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About St. Cloud Rox Baseball Club

The St. Cloud Rox are a baseball team that play in the Northwoods League, a collegiate summer baseball league. Their home games are played at the Joe Faber Field in St. Cloud, Minnesota. As of June 26, 2018, 198 former Northwoods League players have gone on to play Major League Baseball.

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