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Full-time Customer Service Rep/Medical Receptionist – Hamilton

Athlete's Care Sports Medicine Centres

How to apply
Full-time Customer Service Rep/Medical Receptionist - Hamilton | Athlete

Full-time Customer Service Rep/Medical Receptionist – Hamilton

Athlete's Care Sports Medicine Centres

Apply by 11/26/2020

Posted 1 month ago

How to apply


Hamilton, ON, Canada

Job Type

Industry Areas

Fitness & Health

 Job Description

We are looking for friendly, enthusiastic, and motivated individuals to join our growing team. Successful candidates are service-oriented, self-directed and able to work within a fast-paced, team environment and provide excellent customer service at all times.

We provide a competitive salary, group benefits, opportunities for educational advancement as well as opportunities for growth. English literacy and computer proficiency are essential.

Part-time Medical Receptionist Duties and Responsibilities:

  • Incoming and outgoing fax handling
  • Incoming and Outgoing Referrals daily
  • Confirmation Calls/E-mails
  • Completing Callbacks on a daily basis
  • Responding to online Appointment Requests in a timely manner
  • Responding to Open Care appointment requests in a timely manner
  • Completing Photocopy of Medical Notes requests
  • Scanning of appropriate reports, charts and other documents into file import daily
  • Booking patient appointments, taking payment, and handling various patient, physician, and practitioner inquiries
  • Daily cleaning and tidying of the clinic treatment areas, staff areas, and washrooms
  • Assisting Physician's and therapist staff throughout their schedules clinics
  • Direct bill private Insurance at time of patient's appointment
  • Ensuring MD Inventory cabinets and Physiotherapy cart checklists are completed
  • Completing specific clinic checklist
  • Assisting Office Manager with day-to-day duties
  • Follow up on paperwork/payments for WSIB, Motor Vehicle Accidents, and Blue Cross (Military)
  • Comply to Employee Handbook

Qualifications RequiredQualifications Required


  • Customer Service: 1 year (Preferred)
  • Sales: 1 year (Preferred)


  • Secondary School (Preferred)

How To Apply

Inclusive Note

The employer is committed to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability.

Athlete's Care Sports Medicine Centres

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About Athlete's Care Sports Medicine Centres

Athlete's Care is proud to offer high quality physiotherapy and sports medicine services to communities in Toronto and surrounding areas. We are conveniently located in Brampton, Vaughan, Scarborough, Missisauga, Oakville, Mid town Toronto, On campus at York University, Yorkille, North York, Liberty Village and in the heart of Downtown Toronto.

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