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Assistant Manager

Pro Hockey Life

How to apply

Assistant Manager

Pro Hockey Life


Apply by 12/23/2020

New

Posted 1 day ago

How to apply

Location

Oakville, ON, Canada

Job Type

Industry Areas

Operations Management

 Job Description

As the “second in charge,” the Assistant Store Manager is responsible for all aspects of the store when the Store General Manager is absent along with preforming additional duties in their respective department. The incumbent is an ambassador of active lifestyles and drives continual growth of business and development of people, leveraging best practices and leads through stewardship of our Leadership Brand.

What you’ll do

Leadership:

  • Continually motivates team and performance through recognition programs, store contests, customer compliments, etc
  • Provide mentorship to teams and influence continuous growth, exemplifying FGL’s Leadership Brand
  • Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information
  • Develop and lead recruiting and hiring strategy for store, maintain a complete team

Operations:

  • Demonstrate and follow up on execution of FGL visual compliance standards, store maintenance and pricing standards
  • Responsibility to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control
  • Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards
  • Create and / or monitors the creation of efficient store weekly scheduling for both sales and support functions

Customer Service:

  • An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same

Training:

  • Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
  • Create development plans and conduct annual appraisals for management team; to improve any performance gaps
  • Complete and hold team accountable to complete required Forzani Retail College training within timeframes

Qualifications RequiredQualifications Required

We are looking for individuals who are:

  • Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales
  • Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team
  • Culture and brand ambassadors – you love the work and take pride in our brand

If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

What you bring

  • Minimum of 4 years of experience in a retail environment with 12- 24 months in a leadership role
  • Demonstrated computer skills
  • Demonstrated interest or involvement in sports or the sporting industry an asset
  • Post-secondary education in Retail Management or Business Administration an asset

How To Apply

Inclusive Note

The employer is committed to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability.

Pro Hockey Life


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About Pro Hockey Life


Pro Hockey Life is the world’s largest hockey-centric retailer where our employees pride themselves on their passion for Canada’s national sport as much as our customers do. Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada. It is this pride and passion that makes what we do at Pro Hockey Life truly special. Our strong connection to our customers allows us to offer Canadians everything hockey,

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