Store General Manager (Maple Leaf Square)

Sport Chek


Application Deadline Ended

Apply by Ended 12/6/2020
Store General Manager (Maple Leaf Square) | Sport Chek

Store General Manager (Maple Leaf Square)

Sport Chek

Apply by Ended 12/6/2020

Posted 3 months ago

No Longer Accepting Applications


Toronto, ON, Canada

Industry Areas

Sporting Goods

Job Type

 Job Description

As Store General Manager, you are responsible for growing the revenue of the business, while maintaining operational standards. You are passionate about sport and live an active lifestyle and bring a positive and engaged attitude toward our customers and employees.


What you’ll do

  • Continually motivates team and performance through recognition programs, store contests, customer compliments, etc
  • Provides mentorship to teams and influences continuous growth, exemplifying FGL’s Leadership Brand
  • Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information


  • Demonstrate and follow up on execution of FGL visual compliance standards, store maintenance and pricing standards
  • Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control
  • Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards
  • Create and / or monitor the creation of efficient store weekly scheduling for both sales and support functions

Customer Service

  • An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same


  • Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
  • Create development plans and conducts annual appraisals for management team; support and coach to improve any performance gaps, and conducts ongoing coaching to improve team
  • Complete and hold team accountable to complete required training within timeframes
  • Develop and leads recruiting and hiring strategy for store, maintains a complete team
  • Create succession plans through continuous training and development

Qualifications RequiredQualifications Required

We are looking for individuals who are:

  • Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales
  • Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team
  • Culture and brand ambassadors – you love the work and take pride in our brand

If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

What You Bring

  • 3-5 years retail experience managing (big box) required; experience as a
  • Customer Service Manager or Store Operations Manager within a Sporting retail environment an asset
  • Demonstrated retail math and accounting skills; fundamental computer skills an asset
  • Previous experience mentoring teams and building out daily plans for department and store
  • Post-Secondary education in Retail Management or Business Administration an asset

Inclusive Note

The employer is committed to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability.

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