Sales & Fan Services Associate – Practicum/Internship/Experience/Work Study

University Of Toledo Athletics

Sales & Fan Services Associate – Practicum/Internship/Experience/Work Study | University Of Toledo Athletics

Sales & Fan Services Associate – Practicum/Internship/Experience/Work Study

University Of Toledo Athletics


Apply by 4/20/2021

Posted 1 month ago

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Location


Toledo, OH, USA

Job Type


 Job Description

Job Title:  Sales & Fan Services Associate – Practicum/Internship/Experience/Work Study
Location: University of Toledo
Ticket Office Fan Service Associate
The Aspire Group, in partnership with the University of Toledo Athletic Department is looking for Part-Time Sales and Fan Service Associates.   We want self-motivated individuals who may be interested in a future career in customer service and sales.  This is great opportunity to get professional customer service, event planning, sales, and operations experience in a sports environment.

Description:

This position reports to the Director of Ticket Sales & Operations and Director of Ticket Sales & Service, assisting with daily operational duties. *NOTE: while this position is unpaid, it can be used for class credit or federal work study programs.* A flexible schedule including weekend and night shifts are occasionally required. This position also assists with staff marketing and sales events on campus and in the local community.
Job Duties: 
  • Help the ticket department achieve its annual attendance and revenue goals.
  • Assist in the daily operations of the Athletic Department.
  • Maintain relationships with existing clients to ensure long-term partnerships.
  • Handle questions regarding individual tickets, season ticket plans, and group outings.
  • Make outgoing calls and contacts in order to generate new sales and attract new companies/fans.
  • Distribute season ticket, group, and individual ticket information to existing and potential clients.
  • Follow up with fans who request and receive season ticket and group outing information.
  • Sell individual tickets, season ticket plans, and group outings for various University events and all events held at Savage Arena and the Glass Bowl.
  • Work home athletic events as needed.
  • Interact with other team members to help insure a positive environment.
  • Perform other responsibilities and duties as assigned.

Qualifications RequiredQualifications Required

  • Outstanding customer service and communication skills.
  • Strong computer skills - Windows, Word and Excel.
  • Being comfortable working in a high-volume, fast-paced environment.
  • Attention to detail and highly organized with cash handling experience.

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