Associate, Business Analyst

U.S. Soccer Federation

Associate, Business Analyst | U.S. Soccer Federation

Associate, Business Analyst

U.S. Soccer Federation


Apply by 5/19/2021

Posted 9 days ago

How to apply
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Location


Chicago, IL, USA

Job Type


 Job Description

U.S. Soccer is now hiring a full-time Associate in the Support Services Department! U.S. Soccer internships, referred to as Associates, are full-time, 6 month paid opportunities making an impact in the world of soccer in the United States.
Support Services is a department within the Federation’s Technology department. Support Services provides technical support to the Legal, Human Resources, Finance and Accounting departments and is responsible for maintaining all enterprise business consulting applications.
This role will assist in the day-to-day operations of the department, including identifying and resolving technical issues, working collaboratively with external vendors and maintaining technical documentation and training material.
 
Primary Responsibilities 
  • First point of contact for application troubleshooting; working collaboratively with business leaders to highlight the most appropriate solutions
  • Responsible for managing multiple projects simultaneously; updating project documentation
  • Assists with system integrations (ERP to HR, Travel and Expense systems)
  • Assists in data clean up, analysis and creation of ad-hoc reports
  • Oversees user acceptance testing (UAT) process; tracking issues, feedback and recommendations
  • Leads application training for internal stakeholders

Qualifications RequiredQualifications Required

  • Bachelor’s Degree in Information Systems, Computer Science, Business Administration or a related degree
  • Experience in project management
  • Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, etc.)
  • Strong customer service, interpersonal, and communication skills
  • Must have the ability to recognize problem areas, define solutions, and implement those solutions in a timely manner
  • Exceptional attention to detail and ability to multi-task
  • Ability to thrive in a fast-paced environment
  • Understanding of the U.S. Soccer Federation and the soccer landscape
Desired Qualifications 
  • Experience with Business Systems Applications like Salesforce, Paylocity, Asana, Chrome River, and Concur

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