Assistant General Manager – Ticketing

Lynchburg Hillcats

Assistant General Manager - Ticketing | Lynchburg Hillcats

Assistant General Manager – Ticketing

Lynchburg Hillcats


Apply by 5/24/2021

Posted 9 days ago

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Location


Lynchburg, VA, USA

Job Type


 Job Description

The Lynchburg Hillcats are looking for a leader in Sales and Ticketing. Leadership has never been more important in business than it is today.  We believe a strong leader is able to share a vision that will help their team flourish in these unique and trying times. We also believe a strong leader will find tremendous success by helping others achieve their goals. We are looking for someone to lead and train employees in sales with integrity.
Responsibilities:
  • Oversee all ticket operations and ticket Marketing
  • Ability to manage all aspects of ticketing and CRM in our ticketing software system and be able to teach others how to use the ticket selling functions and CRM functions.
  • Will plan, create and execute sales campaigns, will train staff on these sales campaigns and motivate staff to excel.
  • Will assist in overseeing the training and improvement of ticket office staff.
  • Will manage all event ticket financial reconciliations for the company President/GM and report on a timely basis.
  • Will ensure that we are maximizing the sales tools and database of our ticket sales software vendor.
  • Ability to mine data and develop a continue stream of targets to sell tickets too and to assign to Account Managers.
  • Ability to thoroughly plan, create and execute, on-time, ticket sales plans.
  • Ability to thoroughly plan, create, and execute, on-time, group sales ticket sales campaigns for assigned groups and themed promotions.
  • Ability to sell season tickets to fans and to corporate customers.
  • Oversee and assist with gameday responsibilities as assigned. These could include but not be limited to supervising gameday sellers, selling tickets, managing will call, assisting with group outings etc.
  • Create, attend and execute ticket selling events at sponsor locations and other viable targeted events.
  • Keep account records updated in ticketing system to reflect customer service interaction and touch points.
  • Keep sales records updated within the ticketing system to reflect sales you’ve secured.
  • All other duties as assigned by supervisor and President & Managing Partner.

Qualifications RequiredQualifications Required

  • Excellent interpersonal and customer service skills.
  • Strong leadership, interpersonal and communication skills
  • Excellent sales and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Ability to manage to a budget, create strategies, and execute plans.
  • Ability to reach out to the community to develop relationships and make lasting connections.
  • Strong leadership, interpersonal and communication skills.
  • Self driven and self-motivated.
 Education and Experience: 
  • Minimum of 5-7 years in a leadership/supervisory position in a sales-driven environment.
  • Industry experience strongly preferred.
  • Ticket Return knowledge a plus.

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