Assistant General Manager – Ticketing
Lynchburg Hillcats
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 Job Description
 Job DescriptionThe Lynchburg Hillcats are looking for a leader in Sales and Ticketing. Leadership has never been more important in business than it is today. We believe a strong leader is able to share a vision that will help their team flourish in these unique and trying times. We also believe a strong leader will find tremendous success by helping others achieve their goals. We are looking for someone to lead and train employees in sales with integrity.
Responsibilities:
- Oversee all ticket operations and ticket Marketing
- Ability to manage all aspects of ticketing and CRM in our ticketing software system and be able to teach others how to use the ticket selling functions and CRM functions.
- Will plan, create and execute sales campaigns, will train staff on these sales campaigns and motivate staff to excel.
- Will assist in overseeing the training and improvement of ticket office staff.
- Will manage all event ticket financial reconciliations for the company President/GM and report on a timely basis.
- Will ensure that we are maximizing the sales tools and database of our ticket sales software vendor.
- Ability to mine data and develop a continue stream of targets to sell tickets too and to assign to Account Managers.
- Ability to thoroughly plan, create and execute, on-time, ticket sales plans.
- Ability to thoroughly plan, create, and execute, on-time, group sales ticket sales campaigns for assigned groups and themed promotions.
- Ability to sell season tickets to fans and to corporate customers.
- Oversee and assist with gameday responsibilities as assigned. These could include but not be limited to supervising gameday sellers, selling tickets, managing will call, assisting with group outings etc.
- Create, attend and execute ticket selling events at sponsor locations and other viable targeted events.
- Keep account records updated in ticketing system to reflect customer service interaction and touch points.
- Keep sales records updated within the ticketing system to reflect sales you’ve secured.
- All other duties as assigned by supervisor and President & Managing Partner.
Qualifications Required
Qualifications Required- Excellent interpersonal and customer service skills.
- Strong leadership, interpersonal and communication skills
- Excellent sales and negotiation skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Ability to manage to a budget, create strategies, and execute plans.
- Ability to reach out to the community to develop relationships and make lasting connections.
- Strong leadership, interpersonal and communication skills.
- Self driven and self-motivated.
 Education and Experience:Â
- Minimum of 5-7 years in a leadership/supervisory position in a sales-driven environment.
- Industry experience strongly preferred.
- Ticket Return knowledge a plus.
How To Apply
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The Official Site of Minor League Baseball web site includes features, news, rosters, statistics, schedules, teams, live game radio broadcasts, and video clips.The Lynchburg Hillcats are the Carolina League affiliate of the Atlanta Braves. They were a Pirates farm club from 1995 until 2009 -- previously Lynchburg had been home to the Lynchburg Red Sox. They play their home games at Lynchburg City Stadium in Lynchburg, VA.
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About Lynchburg Hillcats
The Official Site of Minor League Baseball web site includes features, news, rosters, statistics, schedules, teams, live game radio broadcasts, and video clips.The Lynchburg Hillcats are the Carolina League affiliate of the Atlanta Braves. They were a Pirates farm club from 1995 until 2009 -- previously Lynchburg had been home to the Lynchburg Red Sox. They play their home games at Lynchburg City Stadium in Lynchburg, VA.
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