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Guest Service Security

St. Louis Blues

Guest Service Security | St. Louis Blues

Guest Service Security

St. Louis Blues


Apply by 5/28/2021

Posted 2 months ago

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Location


Saint Louis, MO, USA

Job Type


 Job Description

Enterprise Center, home of world-class entertainment and the Stanley Cup Champion St. Louis Blues are excited to bring events back to life in 2021! We are looking for passionate team members to assist guests that attend events at  Enterprise Center.  Our goal is to enhance the guests experience by creating a positive environment with extraordinary customer interaction and service.
Responsibilities:
  • Facilitate good verbal communication and diffuse situations
  • Enforce COVID compliance for guests and building personnel
  • Assist Guest Service Hosts with taking tickets when needed
  • Must have proper radio etiquette
  • Provide hospitality to guests before, during, and after events
  • Perform visual, pat down, and metal detecting searches at entrances
  • Must be able to provide wheelchair escort, if needed
  • Ensure that only authorized persons are to enter assigned building areas
  • Must be able to operate wheelchair/ADA lifts in building
  • Familiarize yourself with building layout, departments, and policies
  • Assist with event set up (moving tables, stanchions, metal detectors, and signs)
  • Listen and resolve guest concerns; notify supervisors or managers, if needed
  • Respond appropriately to guest illness, injury, or emergencies
  • Anticipate guest needs and prevent escalation of issues

Qualifications RequiredQualifications Required

  • Must have valid St. Louis County Security License (fees paid by Enterprise Center)
  • Must be able to lift 50 lbs
  • Must be at least 21 years of age.
  • Must be able to stand, bend, walk, climb for entire shift (up to 8 hours)
  • Must be willing to comply with COVID protocols including mask wearing & health screening

How To Apply

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