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Membership Fulfillment + Services / Ticket Operations Internship

Amarillo Sod Poodles

Membership Fulfillment + Services / Ticket Operations Internship | Amarillo Sod Poodles

Membership Fulfillment + Services / Ticket Operations Internship

Amarillo Sod Poodles


Apply by 5/28/2021

Posted 2 months ago

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Location


Amarillo, TX, USA

Job Type


 Job Description

As membership fulfillment Intern, you will assist the Assistant GM and Ticket Operations Manager with all membership fulfillment and services programs. Not only will you be selling group/ticket packages, but you will also be the liaison to all season members.

Responsibilities
  • Learn the art of heavy relationship-building with prospective and current clients in order to meet sales goals.
  • Place outbound calls to decision makers and customers to sell ticket packages or group sales accounts.
  • Help sales reps upsell current clients to better seats / group events
  • Learn all aspects of ProVenue/Tickets.com including back end reporting/analytics of ticket usage
  • Work with all ST clients on how to best use their tickets, including brand new consign back ticket program
  • Assist with mass e-mails to all ST Holders with information throughout the season
  • Act as liaison between all ST clients and Sod Poodles
  • Work with Director of Corporate Sales to ensure all corporate clients are utilizing all of their tickets
  • Assisting in ticketing platform related functions
  • Data entry including group and season ticket contracts
  • Provide a superior level of customer service to all suite clients, season ticket holders, plan holders, single game buyers, new business prospects and fans alike
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines

Qualifications RequiredQualifications Required

  • Undergraduate Degree
  • Must be able to work evenings and weekends, as required
    • Nights & Holidays
  • Self-Starter and able to work with multiple departments and people
  • Strong customer service experience (both in person and over the phone)
  • Ticket office experience; ProVenue/Tickets.com experience a plus
  • Experience with Adobe Creative Suite considered a plus
  • Intermediate computer skills (Word, Excel)
  • We are seeking applicants that are excellent communicators, detail-orientated, team players, confident, ambitious, dedicated, diligent, computer savvy, and have a general knowledge of sports, and want to be in sales as a career.
  • We prefer candidates with previous internships working in sports teams.
  • This internship MAY lead to a FULL TIME OPPORTUNITY FOR THE RIGHT CANDIDATE
  • This position pays $7.25 an hour plus commissions

How To Apply

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