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Student Engagement & Aquatics Guest Experience Agent

Trent University

Application Deadline Ended


Apply by Ended 3/24/2021
Student Engagement & Aquatics Guest Experience Agent | Trent University

Student Engagement & Aquatics Guest Experience Agent

Trent University


Apply by Ended 3/24/2021
Starts on 3/30/2021

Posted 2 months ago

No Longer Accepting Applications

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Location


Peterborough, ON, Canada
REMOTE

Industry Areas


Public Relations

 Job Description

Reporting to the Manager, Sport Development, the Student Engagement & Aquatics Guest
Experience Agent oversees the day-to-day operations of the student engagement programs (inclusive of campus recreation) and the Aquatics Centre (the Aquatics Centre is coordinated in conjunction with the Sport & Aquatics Centre Guest Experience Agent) to ensure that a high quality experience is delivered to all Trent students. This position provides leadership to a team of part-time student staff and program instructors and the Agent must be flexible and able to work weekday (day and evening) and weekend shifts.

Qualifications RequiredQualifications Required

  • Two years of post-secondary education (college or university) in a related field
  • Two to three years’ experience in the delivery of programs to students or student leadership and/or a sport or aquatics background, including coordination and leadership
  • Demonstrated knowledge base in aquatics, exercise and wellness theory and practice
  • Current National Lifeguard Service Certification is an asset; candidates without a current NLS certification must meet the prerequisites for the course and be willing to complete the required lifeguarding certification as a condition of employment
  • Experience as a Head Life Guard and / or senior administrative experience in an aquatics environment is an asset. Current Aquatics certifications in instruction, including: Red Cross and Lifesaving Instructor and Bronze Cross Examiner is an asset
  • Excellent customer service and conflict resolution skills and strong ability to initiate quality program deliverables
  • Ability to balance the interests of a variety of client groups, adjusting priorities to meet client needs
  • Strong supervisory, interpersonal and training skills and proven track record of demonstrating initiative and growing program offerings
  • Solid organizational and time management skills
  • Demonstrated ability to work as a team player within an athletics environment
  • Current Standard First Aid and CPR C Certification
  • Proficient computer skills in Microsoft Word, Excel, PowerPoint and experience with a recreation management software is an asset

Inclusive Note

The employer is committed to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability.
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