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Part-Time Box Office Associate

Houston Rockets

Application Deadline Ended
Apply by Ended 8/14/2022

Part-Time Box Office Associate | Houston Rockets

Part-Time Box Office Associate

Houston Rockets

Apply by Ended 8/14/2022

Posted 3 months ago

No Longer Accepting Applications



Houston, TX, USA

Job Type

 Job Description

The Box Office Associate is a part-time position dedicated to the efficient servicing of customers through walk up ticket sales and will call retrieval. Box Office Associates are encouraged to exhibit integrity while interacting with personnel at all levels of the Rockets Organization, Third Party Event Staff, and Toyota Center Guests. The position will require to work a schedule ranging from 3 to 20 hours per week depending upon the event schedule, with most call times starting at or around 5:00 p.m.
  • Handle outbound and inbound will call requests.
  • Sell tickets using AXS ticketing software.
  • Interact with guests to answer questions and resolve ticketing issues.
  • Ability to handle cash and credit card transactions while keeping the cash drawer balanced.
  • Maintain and stock supplies for the Box Office windows.
  • All other duties assigned by supervisor
  • Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.

Qualifications RequiredQualifications Required

  • High School diploma
  • Excellent customer service skills
  • Excellent verbal communication skills
  • Ability to work under pressure
  • Prior use of AXS or similar ticket system preferred
  • Applicant is required to work all Rockets games and Third-party events as scheduled. This schedule will consist of evenings, weekends, and holidays. Shifts typically begin at 5:00 p.m. and end at 9:00 p.m.
  • Bilingual in English and Spanish preferred, but not required.
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