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Ticket Sales Coordinator

Pistons Sports & Entertainment

Application Deadline Ended
Apply by Ended 8/15/2022

Ticket Sales Coordinator | Pistons Sports & Entertainment

Ticket Sales Coordinator

Pistons Sports & Entertainment

Apply by Ended 8/15/2022

Posted 3 months ago

No Longer Accepting Applications



Detroit, MI, USA

Job Type

 Job Description

  • Assist with the development, planning and execution of Group Sales nights/events and group ticket packages
  • Developing, Selling, and Facilitating pregame, in-game, and postgame group sales events and fan experiences+ assisting group sales department in greeting guests, escorting groups on court, etc.
  • Assist Marketing and Membership Engagement with crafting and executing pregame, in game, or postgame sales events and initiatives
  • Lead and execute group leader receptions and new business development prospecting events; develop RSVP process, invites, client confirmations, and assist with registration and check-ins at special events
  • Lead and communicate the FEP Calendar amongst Ticket Sales and across Game Operations, Marketing, Community Relations, and Guest Relations/Operations
  • Coordinate or assist in new business, premium, and membership-related direct mail and email campaigns
  • Lead all aspects of autographed inventory allotted for each of the teams; place requests for delivery as needed. Also develop and order sales items (client gifts, group sales items, giveaways, etc.)
  • Assist in maintaining budgetary updates and purchase orders for each team; supervise staff relations, prospecting, event costs, and giveaway item spends accordingly
  • Assist in presenting, facilitating, and compiling results of sales contests
  • Regularly attend Inside Sales, Business Development, Member Services, Group Sales, Premium, and Management team meetings as needed
  • Serve as liaison between Ticket Sales and Creative, Community Relations, Operations, and OEI Events/Operations; bridge communication
  • Develop and manage the Group Sales School Assembly Program and all related duties (develop collateral, book/track schools, book/track Hooper, Coach Aaron, etc.)
  • Assist with staffing and preparing the Group Sales and Ticket Sales Kiosks on game days
  • Build and communicate Group Sales and comprehensive Ticket Sales Game day synopsis and various sales reports; ensure OEI is prepared with all necessary details to staff and execute sales-related events
  • Assist with updating and building sales content for the Group Sales Webpage on -provide continuous updates and materials for upcoming group sales events to share on & social platforms
  • Run group sales fundraising check process and all purchase orders
  • Coordinate ordering and delivery of all needed items (t-shirts for fan experiences, giveaway items, items included in packages, member gifts, etc.)
  • Other duties as deemed necessary or as directed by the Ticket Sales Leadership Team

Qualifications RequiredQualifications Required

  • Bachelor’s degree or equivalent preferred
  • 1 to 3 years of sports industry experience preferred
  • Proficient with MS Word, Excel, Power Point, and Adobe
  • Administrative experience and/or Group Sales / Ticket Sales experience is valued, but not required
  • Ability to work nights/weekends/holidays/flexible schedule
  • Excellent communication, networking and writing skills required
  • Must demonstrate a high degree of motivation, time management, attention to detail and organization skills
  • Able to write creatively and present ideas in a clear and concise manner
  • Can handle multiple projects, multi-task, and see projects through to completion
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