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Group Sales Account Executive

Sharks Sports & Entertainment, LLC

Application Deadline Ended
Apply by Ended 8/17/2022

Group Sales Account Executive | Sharks Sports & Entertainment, LLC

Group Sales Account Executive

Sharks Sports & Entertainment, LLC

Apply by Ended 8/17/2022

Posted 15 days ago

No Longer Accepting Applications



San Jose, CA, USA

Job Type

 Job Description

  • Team Teal is seeking to hire an Account Executive specializing in business development for the San Jose Barracuda, AHL affiliate of the Sharks. The Account Executive will be responsible for generating revenue via season tickets, partial plans and group outings while providing exceptional customer service to renew accounts
  • year over year. The Account Executive will be a critical part of the dedicated Barracuda team preparing to open a brand-new arena in August 2022.
  • Opening Barracuda Arena
  • Be a part of history as the Barracuda open a best in class 4,200-seat state-of-the-art facility that will include locker rooms, training facilities and executive office space for the Barracuda, an in-arena video screen with a 360-degree LED display ring, 12 suites, eight loge boxes, one theatre suite, a 46-person party deck, three bar locations (with one at ice level), seven food concession stations, a press room and press box and two team merchandise stores.
  • The ice surface in the arena will be available for public use when not in use by the Barracuda. Construction for the facility is in progress with a targeted completion date of August 2022 and this position will play a pivotal role in its success.
  • Essential Duties and Responsibilities:
  • Generate revenue via the sale and renewal of season tickets, partial plans, group packages and hospitality areas.
  • Prospect new group buyers for theme nights.
  • Assist with team sales campaigns ranging from Youth Sports, School outings, Church outings, Scout groups and more.
  • Meet established benchmarks for outreach via a variety of tactics like outbound phone calls, emails, text messages and face to face meetings.
  • Possess a thorough understanding of ticketing products and internal processes.
  • Leadership and oversight of in-game group events.
  • Establish, build, and maintain client relationships that will increase client satisfaction and retention.
  • Utilize CRM to create and track touch-point opportunities for each account.
  • Oversee execution of the client benefits and services to optimize client experience and maximize sales profitability.
  • Participate and collaborate as a team member through meetings and informal support to other team members and SSE staff, to maximize customer service, retention efforts, and sales performance.
  • Perform Game/Event requirements as assigned.
  • Interact with other Sharks/Arena departments to provide a collaborative, client-oriented focus for all operations (for example, the Ticket Office).
  • Identify sales opportunities by conducting networking and aggressive outreach to current client base.
  • Perform other tasks and projects as requested.

Qualifications RequiredQualifications Required

  • Bachelor’s degree from a four-year college or university or comparable experience.
  • Sales or customer service experience preferred.
  • Self-starter with a passion for sales and customer service.
  • Excellent communication skills both written and verbal, detail oriented, strong problem solving and decision-making abilities.
  • Excellent interpersonal skill with ability to maintain collaborative working relationships.
  • Proficient in Outlook, Word and Excel. Experience with Archtics ticketing system a plus.
  • Night and weekend work required including working events.
  • At this time, all SSE employees must be fully vaccinated against COVID-19 prior to working onsite at any SSE facility, unless the individual is able to telework or is otherwise eligible for an exemption in accordance with applicable law. If on-site services are to be performed, SSE will require you to certify your vaccination status as part of the onboarding process.
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