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VP of Ticket Sales & Service


Application Deadline Ended
Apply by Ended 8/24/2022

VP of Ticket Sales & Service | KC NWSL

VP of Ticket Sales & Service


Apply by Ended 8/24/2022

Posted 2 months ago

No Longer Accepting Applications



Riverside, MO, USA

Job Type

 Job Description

For this season and 2023, the team will continue to play their home matches at Children’s Mercy Park, home to Sporting KC of the MLS.  In 2024, the team will play in their own stadium, a $120 million facility located on the Berkeley Riverfront near downtown Kansas City.
  • Lead full build-out of ticket sales revenue streams and platforms to ensure the teams meets its revenue goals through performance, strategy, and alignment
  • Will be responsible for all ticketing (seasons/groups/individuals) and all premium (suites/tables/loges)
  • Hire and oversee a ticket sales staff with focus on recruitment, employee development and sales and service training
  • Work alongside the marketing team to create a digital-native ticket-buying platform on the team’s website to drive potential ticket buyers to place deposits for and purchase season, partial, groups, premium and single game tickets online
  • Identify and develop new product opportunities for unmet customer needs / wants and encourage continuous improvement of the existing product group(s) in terms of quality, performance, packaging, profitability, cost reduction, and pricing strategy
  • Own key ticketing-related relationships in the Kansas City and broader regional markets with key decision-makers across the corporate and leisure marketplaces
  • Lead ticketing product and asset development across corporate partnership platforms with seasons, partials, groups, suites, and individual ticket packages
  • Drive a startup style environment geared towards experimentation and learnings
  • Develop and implement a robust sales management process – pipeline, account planning, and proposals
  • Monitor revenue pipeline and leads, adjusting as necessary to create sustainable growth
  • Establish both short-term results and long-term strategy, including revenue forecasting
  • Implement a CRM platform for company-wide use
  • Collaborate with Finance and Marketing on messaging, pricing strategies, and business models / strategies to achieve revenue goals

Qualifications RequiredQualifications Required

  • 5+ years of sales experience with a minimum of 2 years in management roles
  • Proven track record of growing revenue in the retail, ticket sales, and/or corporate partnerships space
  • An understanding of the hospitality, sports, and entertainment marketplaces
  • A solutions-based professional who takes pride in their work and their ability to impact internal and external constituents
  • A get-your-hands-dirty doer excited about placing their stamp on a start-up sports and entertainment franchise
  • An individual committed to a diverse and inclusive workplace who will be thoughtful in this respect when hiring, training, and providing performance management to employees
  • Bachelor’s degree required
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