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Ticket Operations Intern (2023 Season)

Forward Madison FC

Ticket Operations Intern (2023 Season) | Forward Madison FC

Ticket Operations Intern (2023 Season)

Forward Madison FC


Apply by 10/18/2022

Posted 14 days ago

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Location


Madison, WI, USA

Job Type


 Job Description

Forward Madison FC is seeking a highly motivated Ticket Operations intern for the upcoming 2023 season who has a passion for working in sports and learning the operations side of the business. This position will most likely begin in March or April 2023 and work closely with the Ticket Operations Manager and Sales Team. This is an excellent opportunity for an individual to learn the ticketing side of professional sports and potentially start a career in Ticket Operations.

 Responsibilities: 

  • Assist with daily ticket servicing including processing ticket requests and other ticket fulfillment projects.
  • Help with the execution of ticket promotions and clearly communicate all ticket related items and stadium information to both patrons and staff.
  • Print and distribute season, group, single game, and will call tickets.
  • Process ticket exchanges on a season/group/single game basis and monitor the redemption of ticket vouchers.
  • Organize game day preparation including the distribution of wristbands, ticket scanners, match day sheets, etc. in the Ticket Office and assist with walk up ticket sales on match days at the ticket windows inside Breese Stevens Field.
  • Process cash, check, and credit card payments in accordance with team standards for cash controls.
  • Abide by all COVID-19 safety protocols and reporting requirements, as determined by the employer and municipal/governmental mandates in effect during the Internship term.
  • Listed Responsibilities while demonstrative, are not complete or exclusive. Responsibilities may change and/or additional duties assigned at the discretion of the supervisor.

Qualifications RequiredQualifications Required

  • Experience with Microsoft Excel
  • Strong written and verbal communication skills
  • Detail oriented and highly organized
  • Previous cash handling experience
  • Previous experience with ProVenue or Tickets.com is a plus, but not required
  • Strong customer service skills

How To Apply

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