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Box Office Manager

Binghamton Rumble Ponies

Box Office Manager | Binghamton Rumble Ponies

Box Office Manager

Binghamton Rumble Ponies


Apply by 10/21/2022

Posted 15 days ago

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Location


Binghamton, NY, USA

Job Type


 Job Description

The Box Office Manager is responsible for developing ticket strategies, managing ticket sales and game day operations of the Starting Gate Box Office, Main Box Office, and all four entrance gates. This sales and customer-oriented role is responsible for ensuring an excellent fan experience at all gates. This individual will be expected to sell, schedule  and understand the ticketing system.  During games this position is responsible for high-volume level of sales at the box office, as well as ensuring tickets are being scanned in. This is maintained through high sales/service standards and quality problem solving skills.

Responsibilities: 

  • Sell tickets, flex books and season tickets
  • Maintain the ticketing system (TicketReturn)
  • Schedule Game Day Staff
  • Screen phone calls and respond to everyday questions about the Rumble Ponies organization
  • Managing an accurate cash drawer
  • Process walk-up purchases, both cash and credit
  • Interact with fans through box office and gate assignments
  • Ability to keep an organized station and properly answer issues as they arise
  • Assisting in events, including but not limited too, Rumble Ponies games, Rumble Ponies events, and third party events

Qualifications RequiredQualifications Required

  • Proficient in Ticket Return preferred
  • Must be proficient in math and time management
  • Excellent sales and customer service skills
  • Ability to multitask
  • Ability to work alone and in team environment
  • Ability to work nights, weekends, and holidays
  • Enthusiastic attitude towards fans to ensure excellent fan experience

How To Apply

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