Director of Group Sales

Utah Jazz

Application Deadline Ended

Apply by Ended 5/2/2023
Director of Group Sales | Utah Jazz

Director of Group Sales

Utah Jazz

Apply by Ended 5/2/2023

Posted 2 months ago

No Longer Accepting Applications



Salt Lake City, UT, USA

Job Type

 Job Description

  • Communicate regularly with VP of Ticket Sales to understand the overall strategic direction of the department
  • Exemplify and cultivate a culture of inclusion, diversity, transparency, and continuous personal and employee development
  • Identify, develop, and execute strategic new business initiatives with a team of sales executives
  • Direct within the stewardship of the department business plan while training, mentoring and holding staff accountable to their individual and team goals.
  • Hire, manage, train, and coach Group Sales Account Executives to ensure unity as a department and maintain the highest level of customer experience and department growth.
  • Work with marketing to develop and execute proper marketing plans to sell group tickets, rental spaces, fan experiences, and other ticket packages.
  • Attend sales meetings with prospects as well as hosting prospects with sales representatives.
  • Build sales campaigns with the help of the CRM and Data/Analytics team.
  • Direct processes on Arena rental and sales opportunities
  • Coordinate with sales team on Group and Rental on-sales, renewals, and events
  • Work with ticket operations team to manage inventory to maximize potential revenue
  • Work to find new lead sources and group categories that will support revenue growth.
  • Coordinate with key internal departments such as Marketing, Finance, Premium Experience, Partnership Success and Membership to develop and drive strategic sales and service initiatives companywide
  • Manage within the boundaries of the department business plan. Hold staff accountable for their influence on the business plan. Report budget variances to VP of Ticketing.  Look for opportunities to improve margins by increasing revenue, reducing expenses, improving efficiencies
  • Provide stewardship over the department group and premium  ticket sales efforts which includes generating reports and tracking toward revenue goals.
  • Lead a weekly team meeting with your sales team members
  • Conduct weekly one-on-ones with your team to ensure that sales metrics are being attained and reps are being supported in their professional development.
  • Embrace a culture of inclusion and diversity where guests and team members feel welcomed, valued, and heard
  • Enrich lives by creating winning experiences and timeless memories
  • Operate with an emphasis on safety for employees, teams, and guests
  • Other duties as assigned

Qualifications RequiredQualifications Required

  • Bachelor degree or the equivalent training and experience.
  • Minimum of 5 years of experience with a background of sports sponsorship/ticket sales or related field preferred
  • Experience successfully managing a sales team
  • Must be proficient in database applications (preferably Microsoft CRM) and Excel, as well as other Microsoft Office applications: Word, Excel, and Outlook.  Knowledge of ticketing software a plus
  • Experience managing a department budget
  • History of consistently achieving or sustaining sales goals
  • Must possess problem solving and decision-making skills. Ability to prioritize workload in a fast-paced environment and handle multiple tasks
  • Must work well in team environment
  • Able to work flexible schedule when required, including evenings and weekends
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