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Sup, Parking Operations

Climate Pledge Arena

Sup, Parking Operations | Climate Pledge Arena

Sup, Parking Operations

Climate Pledge Arena


Apply by 10/24/2022

Posted 12 days ago

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Location


Seattle, WA, USA

Job Type


 Job Description

The Parking Operations Supervisor will develop a skilled and knowledgeable valet and parking attendant teams, will be able to problem solve and think on their feet, and must be able to demonstrate a business acumen skillset in order to deliver customer-focused results. As the first Climate Pledge Arena staff member most guests will interact with, successful Parking Operations Supervisor applicants will be immediately identifiable as helpful, courteous, and professional.

Essential Duties & Responsibilities:

  • Training, supervising, and assisting in management of the valet and parking attendants for Climate Pledge Arena events
  • Guiding and training new hires through all aspects of valet and parking attendant duties, problem solving with staff, and setting an excellent example
  • Assigned positions as needed to ensure adequate personnel is on hand to provide outstanding customer service
  • Build and mentor new and existing staff to ensure excellent recruitment and retention of valets and parking attendants
  • Providing feedback to staff and management on progress of new and existing hires
  • Understand and implement transportation plans for Climate Pledge Arena, with a desired outcome to constantly improve customer service
  • Greeting guests upon entry to the venue and thanking them upon departure
  • Notifying guests of the current fee for parking
  • Collecting parking fees
  • Directing guests as to where they should proceed in order to park in the appropriate area
  • Informing guests of current policies and procedures regarding tailgating, items allowed within the venue, and exits
  • Directing the flow of traffic entering, exiting, and within the Arena parking areas
  • Cleaning and maintaining garage entries, stalls, and grounds
  • Providing a safe environment by notifying the proper personnel to handle various situations or challenges that come up while on the job
  • Placing and removing traffic cones and signage before and after Arena events

Qualifications RequiredQualifications Required

  • Maintain understanding of venue layout, particularly the parking areas and exits
  • Excellent verbal communication skills
  • Ability to stand throughout the duration of a scheduled shift (minimum 4 hours)
  • Ability to bend or twist at the waist to reach and move items at ground level (typically traffic cones or parking signs)
  • Must be capable of working outside in a variety of environmental conditions (heat, cold, humidity, high wind, snow, or rain)
  • A high degree of personal integrity and consistently put the interests of the organization first
  • Must be a good communicator and collaborator

 

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