Preview the benefits

The Ultimate Sign In Experience = 29 days Away

Join our mailing list

Subscribe

Guest Services Staff

St. Louis City SC

Application Deadline Ended
Apply by Ended 11/5/2022

Guest Services Staff | St. Louis City SC

Guest Services Staff

St. Louis City SC


Apply by Ended 11/5/2022

Posted 2 months ago

No Longer Accepting Applications

Share

Location


Saint Louis, MO, USA

Job Type


 Job Description

Major League Soccer's first majority female-owned and female-led organization has its sights set on bringing professional soccer back to St. Louis in 2023. The 100 percent St. Louis based ownership group is committed to being an exceptional club and neighbor and a symbol of the future for our city and region.

When the club kicks off, we'll do so in a brand new, state of the art soccer stadium on about 30 acres in downtown St. Louis. On match-days the club will see 22,500 passionate CITY fans packing our open-air stadium. Included in the club's campus will also be our world class training facilities and our team headquarters.

How to Make the Team:
Bring your passion to the pitch as you work to provide a world-class guest service experience to any visitor of Centene Stadium. Our mission is to develop a fan-centric organization that continues to deliver a best-in-class guest experience.

Match Day Event Staff Responsibilities Include:
  • Scan and monitor tickets as guests enter the facility, while also serving as a key guide for any directional assistance that guests may need.
  • Provide critical wayfinding information for fans/guests including but not limited to locations of restrooms, concession stands, first aid, and emergency exits.
  • Identify guest needs and provide exceptional customer service in resolution options/solutions.
  • Monitor guest activity and enforce stadium rules or policies that ensure the safety of all guests.
  • Assist in creating and delivering the most inclusive experience for all visitors of Centene Stadium.
  • Committed to following all emergency protocols of the stadium and district.
  • Other duties and responsibilities as assigned.

Qualifications RequiredQualifications Required

  • 18 years of age or older.
  • Previous experience in guest services in a stadium or venue preferred.
  • Passionate and invested in your work, detail- oriented, highly organized individual.
  • Accustomed to working in a fast-paced environment with ability to multi-task and collaborate.
  • Must be available to work home games and willing to work flexible hours.
  • Motivated, self-starter with a no-task-too-small attitude.
  • Strong interpersonal communication skills.
  • Requires minor lifting and prolonged standing on game nights and during event days.
  • Must be able to work in indoor and outdoor conditions.
Copied to clipboard