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Box Office Internship

Wisconsin Timber Rattlers

Application Deadline Ended
Apply by Ended 11/12/2022

Box Office Internship | Wisconsin Timber Rattlers

Box Office Internship

Wisconsin Timber Rattlers

Apply by Ended 11/12/2022

Posted 19 days ago

No Longer Accepting Applications



Appleton, WI, USA

Job Type

 Job Description

If a career in sports is what you desire, an internship with a sports team can be a great benefit.  Not only is it an important step professionally, but it’s also a great way to build relationships and network in a fun, fast paced and exciting environment.  Past interns have used their experience with the Wisconsin Timber Rattlers to go on to bigger and better things internally, with another team or in a desired field of interest.

The Box Office Intern will assist the Box Office Manager with handling ticket orders via phone, in-person, or online. The Box Office Intern will also help manage ticket information in the ticketing system and keep records current and accurate using CRM. Responsibilities will also include assisting other departments when requested or needed.  All job tasks should be performed in compliance with the philosophy, policies, goals, and budget of the Wisconsin Timber Rattlers / Third Base Ventures.
Other duties of the Box Office Intern will consist of making ticket calls, providing customer service to current and potential ticket package holders, and maintaining ticket window and will-call operations for the duration of the season.
Essential Functions
  •  Provide outstanding customer service to all fans looking to purchase tickets or ask ticket or stadium related questions.
  •  Operate ticketing software and CRM to keep records current and accurate.
  •  Assist with mailing of ticket sales materials.
  • Data entry and running ticket/demographic reports.
  • Promote and sell all types of inventory to clients, providing suggestions for new items.
  • Assist Group Sales Department in distribution/processing of tickets and set up and management of group/picnic areas.
  • Outbound Group Sales outreach.

Qualifications RequiredQualifications Required

  • Strong customer service skills and ability to professionally interact with fans.
  • Experience with proper phone etiquette.
  • Ability to multi-task and work in a fast-paced environment while staying organized.
  • Problem solving and conflict management.
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