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Ticket Sales Internship

Wisconsin Timber Rattlers

Application Deadline Ended
Apply by Ended 11/12/2022

Ticket Sales Internship | Wisconsin Timber Rattlers

Ticket Sales Internship

Wisconsin Timber Rattlers

Apply by Ended 11/12/2022

Posted 1 day ago


No Longer Accepting Applications



Appleton, WI, USA

Job Type

 Job Description

The Ticket Sales internship runs from January through early September. The baseball season officially begins in early April.  Qualifications are based on ability, desire, work ethic and a commitment to make the most of the experience.  Internships are geared to educate about the entire business of Minor League Baseball.
Timber Rattler interns receive a salary of $1200/month plus commission and are expected to maintain a very challenging schedule throughout the internship. Interns are expected to be at all home games as well as play key roles in executing special events taking place at Neuroscience Group Field at Fox Cities Stadium.  Comp time can be earned throughout the season to help alleviate the challenging schedule.
If a career in sports is what you desire, an internship with a sports team can be a great benefit.  Not only is it an important step professionally, but it’s also a great way to build relationships and network in a fun, fast paced and exciting environment.  Past interns have used their experience with the Wisconsin Timber Rattlers to go on to bigger and better things internally, with another team or in a desired field of interest.

The Ticket Sales Intern will assist the Box Office Manager with prospecting and contacting new ticket sales clients to confirm or develop interest for the upcoming season with regards to season tickets, ticket packages, group outings, or suite nights.  The Ticket Sales Intern will also help manage ticket information in the ticketing system and keep records current and accurate using CRM.  Responsibilities will also include assisting other departments when requested or needed.  All job tasks should be performed in compliance with the philosophy, policies, goals, and budget of the Wisconsin Timber Rattlers/Third Base Ventures.
Other duties of the Ticket Sales Intern will consist of handling incoming ticket calls, providing customer service to current and potential ticket package holders, and maintaining ticket window and will-call operations for the duration of the season.  This position is a seasonal position running from January through September.

Essential Functions
  •  Understand and effectively meet or exceed individual and team ticket goals by prospecting for new inside/outside sales accounts through cold calls and telemarketing.
  •  Develop new season ticket customers and maintain a positive relationship with current ticket holders including answering questions, troubleshooting, taking, and following through on orders, delivering tickets, and arranging for invoicing.
  •  Operate ticketing software and CRM to keep records current and accurate.
  •  Assist with mailing of ticket sales materials.
  • Data entry and running ticket/demographic reports
  •  Promote and sell all types of inventory to clients, providing suggestions for new items.
  • Assist Group Sales Department in distribution/processing of tickets and set up and management of group/picnic areas.
  • Outbound Group Sales Outreach.

Qualifications RequiredQualifications Required

  • Strong customer service skills and ability to professionally interact with fans.
  • Experience with proper phone etiquette.
  • Ability to multi-task and work in a fast-paced environment while staying organized.
  • Problem solving and conflict management.
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