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Box Office Assistant (Seasonal Position)

Myrtle Beach Pelicans

Application Deadline Ended
Apply by Ended 11/14/2022

Box Office Assistant (Seasonal Position) | Myrtle Beach Pelicans

Box Office Assistant (Seasonal Position)

Myrtle Beach Pelicans

Apply by Ended 11/14/2022

Posted 2 months ago

No Longer Accepting Applications



Myrtle Beach, SC, USA

Job Type

 Job Description

As a Box Office/Ticket Sales Assistant, your main responsibilities will be customer service, servicing clients, helping to hit team goals, and maintaining box office operational needs. You’ll do this by answering/returning phone calls in a timely manner, up-selling potential clients at the window/over the phone, and printing/organizing tickets for delivery/shipping/will-call. Working all possible games/events, and running the box office on non-game day Saturday’s.
Essential Duties and Primary Responsibilities include but not limited to (other duties may be assigned):
  • In and outbound season/mini ticket sales, group sales, and single game fulfillment. Single/package allocation, database management, and game day operations.
  • Provide assistance with various marketing and promotional activities for the purpose of servicing ticket purchasers or corporate partners.
  • Work closely with Box Office Manager and Senior Director of Finance to make sure proper accounting and reporting procedures are followed, including, maintenance of account reports, daily sales tracking report, contracted sales report, attendance report, and game day audits.
  • Opening and Closing duties of Box Office. Includes, counting monies, balancing reports, daily sales reports, upkeep of work areas, etc.
  • Provide a superior level of customer service to all suite clients, season ticket holders, plan holders, single game buyers, new business prospects and fans alike
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions
  • Model and reinforce the Pelicans "expectations" of positivity, work ethic, professionalism, respect and being the best you can be

Qualifications RequiredQualifications Required

  • Strong organizational and time-management skills
  • Excellent oral and written communication, customer service and problem solving skills
  • Working knowledge of Microsoft Office
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
  • Ability to navigate the stadium in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days
  • Availability to work flexible long hours including nights, weekends and holidays
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