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Ticket Operations Internship
Kane County Cougars



Application Deadline Ended
Apply by Ended 11/30/2022

Ticket Operations Internship | Kane County Cougars

Ticket Operations Internship

Kane County Cougars

Apply by Ended 11/30/2022

Posted 3 months ago

No Longer Accepting Applications



Geneva, IL, USA

Job Type

 Job Description

Job Title: Seasonal Ticket Office Internship
Department: Ticket Operations
Start Date: Monday, January 9th, 2023
End Date: Monday, September 4th, 2023
Job Summary
Fulfill the ticketing needs of all customers while providing them with excellent customer service.
Tasks and Responsibilities
  • Work Hours & Compensation - 9am - 4:30 pm  Monday-Thursday in the offseason and Monday-Friday 9 - 5 pm during the season. $14 / hour
  • Assist inbound group outing customers throughout the entire group ticket buying process
  • Volume outreach via telephone and email to potential ticket package purchasers
  • Serve as an administrative liaison for outside group sales representatives
  • Miscellaneous duties including, but not limited to, answering the main phone line, pulling the field tarp, etc.
  • Other duties to be assigned

Qualifications RequiredQualifications Required

  • Detail-oriented person to handle and prioritize multiple tasks while working in a fast-paced environment
  • Passion to work in the sports industry
  • Strong customer service skills with previous customer service experience with phone customers preferred
  • Excellent written and verbal communication skills including successfully communicating with the general public and other employees
  • Computer skills helpful: Google G Suite, Netsuite, TicketReturn Ticketing Software
  • Positive personality and enthusiasm
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