Popular
No Longer Accepting Applications
Location
Geneva, IL, USA
Job Description
Job DescriptionJob Title: Seasonal Ticket Office Internship
Department: Ticket Operations
Start Date: Monday, January 9th, 2023
End Date: Monday, September 4th, 2023
Job Summary
Fulfill the ticketing needs of all customers while providing them with excellent customer service.
Tasks and Responsibilities
- Work Hours & Compensation - 9am - 4:30 pm Monday-Thursday in the offseason and Monday-Friday 9 - 5 pm during the season. $14 / hour
- Assist inbound group outing customers throughout the entire group ticket buying process
- Volume outreach via telephone and email to potential ticket package purchasers
- Serve as an administrative liaison for outside group sales representatives
- Miscellaneous duties including, but not limited to, answering the main phone line, pulling the field tarp, etc.
- Other duties to be assigned
Qualifications Required
Qualifications Required- Detail-oriented person to handle and prioritize multiple tasks while working in a fast-paced environment
- Passion to work in the sports industry
- Strong customer service skills with previous customer service experience with phone customers preferred
- Excellent written and verbal communication skills including successfully communicating with the general public and other employees
- Computer skills helpful: Google G Suite, Netsuite, TicketReturn Ticketing Software
- Positive personality and enthusiasm