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Membership Activation Coordinator
Milwaukee Bucks



Application Deadline Ended
Apply by Ended 12/5/2022

Membership Activation Coordinator | Milwaukee Bucks

Membership Activation Coordinator

Milwaukee Bucks

Apply by Ended 12/5/2022

Posted 3 months ago

No Longer Accepting Applications



Milwaukee, WI, USA

Job Type

 Job Description

The Membership Activation Coordinator will assist in delivering outstanding customer service to season ticket holders to increase yearly renewal and account maximization.

  • Uphold an outstanding level of customer service to internal and external clients.
  • Manage and implement our custom Membership Benefits Platform for our Full Season members allowing them to select benefits that are important to them.
  • Help manage our Member Ticket Swap program allowing Full Season Members to exchange into and out of games using credit.
  • Plan and complete several events throughout the season ranging from postgame meet & greets to large scale All-Team events with our members.
  • Involvement in game day activities including, but not limited to, visits to seats, complaint resolution and managing client appreciation events.
  • Create and pull daily & weekly reports to help with analytical data and tracking
  • Making useful and insightful recommendations for new products and improvements.
  • Always represent the organization in a positive and professional manner.
  • Other duties as assigned.

Qualifications RequiredQualifications Required

  • Prior sales experience.
  • Familiarity with event ticketing system a plus!
  • Excellent relationship building and people skills, with the ability to interact effectively with internal and external clients at all levels within the organization.
  • Proficient in Microsoft Office products.
  • A dedication to service excellence and customer satisfaction.
  • Ability to prioritize and meet required deadlines.
  • Assertive, confident, persistent and results oriented.
  • Great teammate with excellent interpersonal skills.
  • While looking to succeed personally, you are be able and interested in supporting a team environment and adhering to the Ticket Sales & Service department’s objectives, goals, and mandates.
  • Ability and willingness to work evenings, weekends, and holidays as required.
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