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Box Office Manager

South Bend Cubs

Box Office Manager | South Bend Cubs

Box Office Manager

South Bend Cubs

Apply by 12/10/2022

Posted 18 days ago

How to apply


South Bend, IN, USA

Job Type

 Job Description

The Box Office Manager will be responsible for the strategic planning, implementation, and execution of all ticket operations of the ticket office. A key component of this role is to supervise and administrate all activities of the box office including South Bend Cubs baseball and Four Winds Field events.
Responsibilities include but are not limited to:
  • Hire, supervise and train part-time and game day personnel and operations
  • Become well versed in Ticketing System – ProVenue
  • Set up annual schedule and seating diagram within ProVenue
  • Collaborate closely with staff to fulfill individual tickets, group tickets, sponsorship tickets and special event ticket orders
  • Preparing detailed deposit, game day, weekly sales, and accounting reports as necessary
  • Provide reconciliation of funds collected/tickets sold with Finance Department records
  • Generate and maintain yearly budget within ticket operations department
  • Facilitating season and mini plan sales by carefully planning seat locations
  • Regulate online tickets and web sales
  • Participate in creating and marketing ticket & group plans
  • Design and create season cards and stock ticket images as well as order and monitor ticket inventory
  • Provide superior customer service to clients including existing ticket holders, new prospects, and single game customers
  • Maintain records and report on commissions earned by sales staff
  • Attend and contribute to department and company staff meetings

Qualifications RequiredQualifications Required

  • Display personal responsibility to complete tasks and duties in a timely manner and with confidentiality
  • Display people skills to work well with others by responding appropriately to supervisors, co-workers, and stadium guests/patrons
  • Possess the ability to coordinate your own work tasks efficiently, accurately, and professionally
  • Possess the ability to work as part of a team
  • Display the ability to communicate in a clear, timely, professional, and organized manner
  • Must be amiable, considerate, and patient and have a good self-image, conveying a positive message to co-workers and stadium guests/patrons
  • Possess the ability to analyze and solve problems skillfully, logically, and timely.           

How To Apply

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