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Client Services Intern, 2023 Season

Indianapolis Motor Speedway

Application Deadline Ended
Apply by Ended 12/14/2022

Client Services Intern, 2023 Season | Indianapolis Motor Speedway

Client Services Intern, 2023 Season

Indianapolis Motor Speedway


Apply by Ended 12/14/2022

Posted 3 months ago

No Longer Accepting Applications

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Location


Indianapolis, IN, USA

Job Type


 Job Description

Responsibilities include but are not limited to: supporting hospitality, suites, and clubs; accommodating requests; and contract fulfillment. The selected candidate is expected to balance many conflicting demands, while providing excellent customer service. The chosen candidate will work in the Client Services office while preparing for events and on the grounds during events and may assist set-up crews with event day responsibilities. The Client Services Intern is a part of the College Program and is eligible for all relevant programming and experiences.

SPECIFIC DUTIES:

  • Develop and maintain outstanding working relationships
  • Assist in the printing, packaging, shipping, and tracking of all hospitality, suite, vending/display, and client contractual elements
  • Provide support to the Client Services team for all IMS activities including special events
  • Maintain daily general office duties
  • Respond and communicate daily to the Client Services email inbox and phone lines
  • Assist with room set-up and tear down
  • Provide information and support to clients regarding their premium spaces on event days
  • Support the IMS Premium Services department with various tasks
  • Conduct suite and hospitality rotations to ensure customers' needs are met
  • Educate hospitality and suite guests on the facility, premium space offerings, and event schedules
  • Serve as an IMS brand ambassador and demonstrate enthusiasm for Penske Entertainment, our vision, mission, and values
  • Perform other duties as assigned by supervisor(s)

Qualifications RequiredQualifications Required

  • Effective interpersonal skills and the ability to work in a role that requires clerical and organizational skills, as well as initiative and flexibility
  • Team-first outlook with the ability to build strong working relationships with peers (#oneteamBIGdream)
  • Office experience preferred but not required
  • Advanced computer skills (Excel, Word, etc.)
  • Attention to detail
  • High integrity and confidentiality
  • Proactive, innovative thinker who takes initiative
  • High level of professionalism
  • Organizational skills and ability to multitask
  • Strong verbal and written communication skills
  • Ability to adjust well to change in a fast-paced work environment and time constraints
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