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Ticket Operations Associate – Part Time

New Orleans Saints and Pelicans

Application Deadline Ended
Apply by Ended 1/22/2023

Ticket Operations Associate - Part Time | New Orleans Saints and Pelicans

Ticket Operations Associate – Part Time

New Orleans Saints and Pelicans


Apply by Ended 1/22/2023

Posted 1 month ago

No Longer Accepting Applications

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Location


Metairie, LA, USA

Job Type


 Job Description

The ticket operations associate is responsible for providing support to all facets of the Ticket Operations Department of the New Orleans Pelicans and New Orleans Saints, including but not limited to the processing of sales ticket orders and requests as well as maintaining accounts. The Ticket Operations Associate also assists with all aspects of Box Office Management on game days.

This is a temporary, seasonal intern-level position based in Metairie, LA. This role is open to part-time or full-time hours for the right candidate. 

Responsibilities:

Specific duties include, but are not limited to:

  • Oversees the processing and delivery methods of all plan ticket orders and requests
  • Assists with the maintenance all accounts with regards to accounts’ financial details, seat relocations, seat/ticket upgrade requests, and the editing of account information based upon approved policies and procedures
  • Assists with the daily financial reporting to the Financial department, including delivery of account payments
  • Assists in all areas of ticket operations and reporting on game days
  • Assists with managing of single game and season plan inventory
  • Responsible for game day communication between Pelicans and Saints Ticket Operations’ and all box office staff
  • Possess a knowledge of the events in other departments in order to answer customer questions or direct them to the proper staff member
  • Assists in the overall operation of the Pelicans and Saints Will Call window son all Pelicans and Saints game days

Qualifications RequiredQualifications Required

  • Must have excellent verbal and written communication skills
  • Must have a strong teamwork mentality and truly enjoy helping others be successful
  • Must be self-motivated, organized and be able to solve problems in real-time
  • Must be comfortable in a faced paced environment and respond well to changes in direction
  • Proficiency in the Microsoft Office suite
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