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Associate, Health & Safety

Chicago Cubs Baseball Club

Application Deadline Ended
Apply by Ended 1/27/2023

Associate, Health & Safety | Chicago Cubs Baseball Club

Associate, Health & Safety

Chicago Cubs Baseball Club


Apply by Ended 1/27/2023

Posted 1 month ago

No Longer Accepting Applications

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Location


Chicago, IL, USA

Job Type


 Job Description

The Health & Safety Associate will act as a liaison between Event Professionals and all operational departments within the campus to ensure a high standard of organization, communication, documentation, and appropriate follow-up is occurring throughout baseball games and concerts events.
This position provides a visible and accessible floor presence in order to anticipate, understand and act upon all client needs while observing frontline staff charged with delivering “best-in-class” service to guests of the Wrigley Field, Gallagher Way and the American Airlines conference center. This position will be required to work varying schedule to reflect business needs.
RESPONSIBILITIES:
  • Support the execution of incident investigations across Wrigley Field and Gallagher Way by responding to incidents and gathering appropriate documentation
  • Proactively monitor events looking for risks and assisting in response to critical incidents as needed
  • Complete campus wide health and safety inspections; reporting any issues through the auditing software and assign corrective actions and conduct appropriate follow-up
  • Assist in building workplace hazard maps for variety of environmental hazards (heat related; slip, trip, falls; fire safety, etc.)
  • Assist in any other compliance related tasks as defined by the Manager, Environmental Health and Safety
  • Deliver best-in-class guest service through all touch points via the Cub’ service brand, “Marquee Moments”
  • Greets guests upon arrival; resolves guest complaints and answers questions to customer’s satisfaction
  • Support frontline associates in designated areas during events
  • Communicates with facilities department regarding equipment repair, safety issues and energy management
  • Communicates effectively with staff, Event Services and Levy Catering
  • Promotes teamwork and employee morale
  • Oversee third party vendors while on site as needed
  • Perform additional responsibilities as needed and as directed by management

Qualifications RequiredQualifications Required

  • Individual with an undergraduate degree in criminal justice, forensic science, environmental health and safety or experience in another relevant field
  • Demonstrated self-motivator with a positive attitude and strong desire to learn
  • Strong ability to function in a fast-paced environment, handle multiple projects, and adhere to deadlines
  • Demonstrated ability to work both independently and as a member of a team
  • Comfortable working with internal and external parties
  • Demonstrated strong communication skills, both written and verbal, while open to coaching and feedback
  • Demonstrated exceptional time management skills and strong attention to detail
  • Demonstrated knowledge of Microsoft Office suite of products
  • Ability to work non-standard hours, including evenings, weekends, holidays, and overtime as needed
  • Ability to work game days, concerts, and other large-scale events
  • Able to perform the following physical tasks: run, bend, squat, kneel, climb flights of stairs, walk on uneven ground, run up and down ramps, walk and stand for extended periods of time, assist patrons up and down stairs, lift and/or carry items weighing 15 to 60 pounds
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