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Director, Security Operations

The Phillies

Director, Security Operations | The Phillies

Director, Security Operations

The Phillies

Apply by Tomorrow

Posted 1 month ago

How to apply


Philadelphia, PA, USA

Job Type

 Job Description

The Director, Security Operations will provide a high level of expertise and leadership to manage all aspects of security at Citizens Bank Park. This role will ensure a safe and secure environment for visitors, employees, and vendors of The Phillies by establishing, monitoring and enforcing safety and security policies, plans and procedures in a manner which promotes an excellent guest experience, encourages repeat business and protects brand and property assets.
  • Plan and execute security/operational logistics for all Phillies home games (including pre-and post-season), concerts, and major events
  • Ensure the safety and security of all guests and property inside Citizens Bank Park
  • Liaise between The Phillies and all law enforcement entities at the local, state and federal levels
  • Coordinate security efforts for all dignitaries that attend events
  • Oversee the management, updating, and exercising the Emergency Response Plan and coordinate efforts with finance department on the Business Continuity Plan
  • Hire, train and manage all game-day security personnel (200+ members)
  • Coordinate efforts with third-party staffing vendors and oversee the management of service providers
  • Manage an annual operation budget of over $2,000,000
  • Research and implement new technology to improve existing security posture
  • Liaise between The Phillies and Major League Baseball for policy enforcement, benchmarking efforts, and logistical planning for hosted jewel events
  • Coordinate efforts with the Department of Homeland Security regarding all potential threats to the facility, available training/resources for the staff, and technological advancements in critical infrastructure safety
  • Assist with The Phillies’ efforts in maintaining SAFETY Act Designation and/or Certification
  • Other duties as assigned

Qualifications RequiredQualifications Required

  • Bachelor’s degree from an accredited four-year college or university
  • Ten (10) or more years working in the building security industry, sports/entertainment venue preferred
  • 10+ years of related experience in law enforcement, strategic planning and/or operations for public safety, security or military operations preferred
  • Must possess Leadership skills with the ability to partner with external and internal stakeholders
  • Demonstrated experience in developing and executing security programs from policy to operations
  • Direct experience engaging and partnering with local municipalities, law enforcement agencies, community leaders, vendors, etc.
  • Excellent written and verbal communication as well as organizational skills
  • Proficient in Microsoft-based software (Outlook, Word, Excel, and PowerPoint)
  • Experience with video surveillance systems and access control systems
  • Ability to multi-task
  • First Aid and CPR Certification
  • Ability to work long hours, including holidays and weekends

How To Apply

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