How to apply
Location
Reno, NV, USA
Job Description
The Guest Services Usher is responsible for providing an enjoyable experience to fans by directing them to their seats and areas throughout the stadium.
Essential Duties
- Greet guests in a friendly and courteous manner as they enter the ballpark
- Outgoing, energetic and proactive
- Assist security by checking bags, backpacks and coolers as guests enter ballpark
- Check tickets and show guests to their assigned seats
- Scan electronically or tear ticket as directed by management for ballpark entrance
- Ensure that each guest entering the ballpark presents a valid ticket for admission
- Check assigned area for safety hazards throughout shift
- Knowledge of facility locations and services offered
- Assist guests with disabilities needing assistance
- Perform all other duties as assigned to ensure a safe and enjoyable event for guests
- Other duties as assigned
Qualifications Required
- Ability to work in inclement weather and walk up and down stairs
- Effective verbal communication skills and able to read and comprehend simple instructions, short correspondences and memos
- Be able to work effectively with the public, other team members, and supervisors in a diplomatic manner
- Able to move/transport stanchions, bike barricades, boxes and pass out materials
- Required to talk and listen
- Completion of a satisfactory background check