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Premium Hospitality Matchday Ambassador

Chicago Fire FC

Premium Hospitality Matchday Ambassador | Chicago Fire FC

Premium Hospitality Matchday Ambassador

Chicago Fire FC

Apply by 2/24/2023

Posted 17 days ago

How to apply


Chicago, IL, USA

Job Type

 Job Description

The Premium Hospitality Matchday Ambassador directly contributes to the overall experience of our most valued guests. Premium Hospitality Matchday Ambassadors will work in one of three premium seating areas at Soldier Field – Executive Suite Levels, the Skyline Suite, or Fieldside Seats & Suites. Premium Hospitality Matchday Ambassadors will be offered competitive pay, offered a complimentary meal during working hours, and will be presented with official Chicago Fire FC branded staff gear! Shift times will be subject to the CFFC home match schedule and opportunities to work exciting events will also be available.

 Job Responsibilities:
  • Provide outstanding service to premium seating guests
  • Inspect seating areas to ensure cleanliness/safety
  • Ensure that fan concerns are heard and reported to the appropriate departments
  • Project an approachable, professional attitude always
  • Be fan-friendly and be familiar with the Soldier Field to provide accurate directions
  • All other related duties as required

Qualifications RequiredQualifications Required

  • Must be 21 years of age by March 4, 2022
  • Previous customer service experience, hospitaltity service industry experience preferred
  • Attend preseason training session highlighting Chicago Fire FC service standards
  • Attend a minimum of 14 home matches during the 2022 season
  • Must be comfortable standing for long periods of time
  • Detail oriented and highly organized
  • Ability to simultaneously handle multiple tasks and adapt to change
  • Strong work ethic and demonstration of proactiveness
  • Have and display a positive attitude
  • Excellent customer service skills
  • Strong verbal communication skills
  • Must be fully vaccinated and boosted for COVID-19

How To Apply

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