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Ticket Service Internship – Summer 2023

Louisville City FC & Racing Louisville FC

Ticket Service Internship - Summer 2023 | Louisville City FC & Racing Louisville FC

Ticket Service Internship – Summer 2023

Louisville City FC & Racing Louisville FC


Apply by 2/25/2023

Posted 5 days ago

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Location


Louisville, KY, USA

Job Type


 Job Description

LouCity and Racing Louisville are looking for highly motivated individuals who can make a positive and immediate impact to our growth as an organization.

  • The ideal candidate will demonstrate initiative, responsibility, and a positive attitude within the culture  of the club.
  • Receive training on customer service best practices, and on CRM and SeatGeek ticketing system.
  • Delivers consistent & professional customer service to current and potential members.
  • Serve as first point of contact for inbound inquiries from fans.
  • Communicate effectively with customers regarding ticket policies and procedures.
  • Maintain up-to-date knowledge and effectively communicate all team-related news and events to give the best experience possible to fans.
  • Acts as a community and corporate ambassador for the club.
  • Learn how to operate the box office on game days.
  • Support all departments with game duties, special assignments, and projects as needed.
  • Works with the Business Development Specialists on customer service issues.
  • Other duties as assigned.

Qualifications RequiredQualifications Required

  • Ability to multitask and work in fast-paced environments.
  • Available for a minimum of 20 hours per week.
  • Must be available on event days for most Louisville City FC and Racing Louisville FC games, Louisville City FC and other Lynn Family Stadium events (usually nights and weekends)
  • Willingness to listen, learn and receive constructive feedback.
  • Strong time-management skills.
  • Computer skills in Excel and Word.

How To Apply

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