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Ticket Office, Phone Support

Colorado Rockies Baseball

Ticket Office, Phone Support | Colorado Rockies Baseball

Ticket Office, Phone Support

Colorado Rockies Baseball


Apply by 2/26/2023

Posted 14 days ago

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Location


Denver, CO, USA

Job Type


 Job Description

Seasonal staff in the Ticket Office during both game days and non-game days to provide support with 303-Rockies phone calls
DUTIES & RESPONSIBILITIES:
  • Provide exceptional customer service at all times.
  • Answer phone calls in professional manner and assist guests with any problems.
  • Sell tour tickets, message boards, gift cards, commemorative tickets over the phone.
  • Resolve fan issues.
  • Ability to troubleshoot MLB App problems for guests.
  • Exchange accessible seating, and rescheduled games (if necessary).

Qualifications RequiredQualifications Required

  • Bi-lingual applicants, especially those with Spanish, will be given preference.
  • High school diploma or equivalent is required.  Applicants must be at least 18 years of age.
  • Previous ticketing experience is helpful, though not required.
  • Prior sales and/or customer service experience, is strongly preferred.
  • Proficiency using computers is essential.  Familiarity with ticketing software is helpful, but not required.
  • Ability to work evenings and weekends is required.
  • Must be friendly, enjoy working with the public and convey a professional image and demeanor.
  • Excellent oral communication.
  • Strong ability to work well with co-workers and supervisors in a fast-paced team environment is required.
  • Must be able to login to Archtics and be able to sell tickets.
  • Proficiency using the Ballpark and Ticketmaster apps.
  • Ability to work 25-30 hours per week.

How To Apply

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