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Job Description
Job DescriptionManage all Sales activities for full-time staff and yearly support sales staff to achieve department revenue and goals through the sale of all general and Club season tickets and individual match tickets. In addition, achieve an individual sales goals set by department. The Ticket Sales Manager is responsible for management and sales strategies while maintaining a close working relationship with the other leaders of Ticket Sales, Service & Operations.
Primary Responsibilities:
- Lead the sales efforts for all new Season Tickets
- Assist in the management of sales staff by determining sales targets, developing pitch points, aligning marketing and advertising to assist with specific campaigns
- Assist in developing sales leads through CRM initiatives and marketing
- Develop sales techniques and incentives to maximize productivity
- Hire, train and continue to grow sales staff individually and as a team
- Engage in the sales process and set tone by contributing to the sales process – be creative
- Assist with sales forecasting activities and setting performance goals accordingly
- Deliver sales presentations to key clients in coordination with sales reps
- Meet with key clients, assist sales reps with maintaining relationships and negotiating and closing deals
- Maintain high level of customer service to all clients/customers
- Sustain a team that continually achieves high productivity and maintains a high standard professionalism
Qualifications Required
Qualifications Required- Excellent organizational skills and attention to detail
- Strong verbal and written communication skills with a focus on motivating and innovating
- Works well under pressure while maintaining a positive attitude
- Strong leadership skills
- Must be a team player, reliable, and dependable
- Ability to make sound decisions and exercise independent judgement and discretion with integrity and accountability, while working in a fast-paced, high-demand, and sometimes strenuous environment
- Must maintain complete confidentiality of privileged, and/or sensitive information
- Must, at all times, display the character and values of the Tepper Sports & Entertainment brand
- Must be able to multi-task while managing time successfully