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Location
Phoenix, AZ, USA
Job Description
We are seeking an experienced and highly motivated individual to join our team as a Security Manager with the Security, Event Services Department. This position will be responsible for supporting the Assistant Director, Event Security in overseeing the security team at the Footprint Center. This includes assisting with the management and training of security staff, overseeing event preparation and execution including NBA, WNBA, IFL, Concerts and Other Events, maintaining security policies and procedures, coordinating with event organizers to implement security plans, and responding to emergencies and incidents as needed.
- Manage game night employees to include but not limited to hiring, training, discipline, coaching, resolving grievances, submit payroll and terminations when necessary
- Set work hours and assignments, determine techniques to perform work and distribute work among game night employees
- Understands and leverages strengths and actively identifies development opportunities for self and others
- Conducting interviews for potential new hires and assisting in the hiring process of potential candidates
- Contributing and leading relevant sections of new hire orientation sessions for both full-time and part-time employee
- Operates as a key contact for clarification, guidance, or course correction on work they are leading
- Development and training of Event Security, Trainers, and Team Captains
- Providing report writing training to the event staff and oversee the entering of incident reports into the reporting database (24/7 Software)
- Familiarity with the Liquor Law (T.E.A.M. alcohol training) information
- Ongoing assessment of security staff
Qualifications Required
- High School Diploma or equivalent
- ASIS International APP preferred
- NCS4 CSVS preferred
- 5-7 years of Security Supervision experience
- 1-2 years of Training experience