Ticket Sales Assistant (Seasonal)

Wilmington Blue Rocks

The Wilmington Blue Rocks seek an individual who will be responsible for assisting the Ticket Sales and Operations Department during the 2023 season. This entry-level position will primarily focus on the day-to-day operations of the Blue Rocks Box Office, while also providing support for the group sales, ticket operations and customer service teams, as well as performing other duties as assigned.

The ability to complete projects independently and excellent attention to detail are extremely important for this position, as well as the ability to meet deadlines and provide flawless customer support.

• Maintain high levels of awareness for sales numbers and progress toward goals
• Prospect and make cold calls to local companies and organizations to sell and service all ticket packages
• Set appointments with key decision-makers in the community to assess the opportunity and development for ticket partnerships
• Consistently utilize the ticketing system and other data sources to generate leads and organize sales call efforts
• Implement the organization’s ticket sales strategy
• Implement ticket theme nights and promotions
• Attend community events, chamber events and assist in outside events as needed
• Administer superior customer service for clients year-round
• The ability and willingness to work non-traditional hours, including evenings, weekends and select holidays
• Other duties as assigned