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Supervisor – Special Assignment

Kansas City Royals

Supervisor - Special Assignment | Kansas City Royals

Supervisor – Special Assignment

Kansas City Royals

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Posted 30 days ago

How to apply


Kansas City, MO, USA

Job Type

 Job Description

This position is responsible for ensuring a comfortable and enjoyable experience for guests visiting Kauffman Stadium. This includes training and supervising Special Assignment positions including premium area greeters, elevator/escalator attendants, and other back and front of house area attendants.

Position Accountabilities/Responsibilities:
  • Hire, train, and supervise 40+ Special Assignment associates.
  • Communicate with seasonal associates about schedules, special events, and other changes that may occur.
  • Schedule employees and approve payroll using ADP.
  • Be prepared to listen to guests & help address any concerns they may have.
  • Seek out opportunities to talk with guests & get to know season ticket  members.
  • Be “aggressively friendly” to all guests.
  • Maintain a safe and guest-friendly environment and enforce company policies.
  • Other duties as assigned.

Qualifications RequiredQualifications Required

  • Two years of supervisory experience preferred.
  • 5+ years Guest Service experience preferred.
  • Experience with ADP Payroll System preferred, but not required.
  • Available to work all home games, including holidays, weekends, and evenings.
  • Able to work in high-pressure environment.
  • Professional demeanor and excellent verbal and written communication skills required.
  • Must be team-oriented, extremely outgoing, and motivated.
  • Must be able to stand for long periods of time.
  • Must have availability on days, nights, weekends, and holidays.

How To Apply

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