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Location
Cleveland, OH, USA
Job Description
The Athlete Experience Coordinator will focus on the successful planning and execution of the 2024 Pan-American Masters Games, with primary focus for the position will be on events and activations that provide a stellar experience for athletes participating in the Games. Secondary responsibilities related to other events hosted by the Greater Cleveland Sports Commission.
Contract Duration: June 2023 – August 2024
Essential Duties:
- Assist with planning and management of Opening and Closing Ceremonies
- Assist with creating and managing athlete socials during the Games
- Oversee athlete experience initiatives including discount programs, excursions and a hotel stay packages
- Provide support to the Athlete Services team as needed, responding to incoming inquiries from registrants
- Support community programming team in planning and executing community engagement and legacy efforts associated with the Games.
- Assist in managing Local Organizing Committee meetings and communications, including preparation of meeting materials, recording of meeting notes, and identification of action items
- Work collaboratively and communicate efficiently with all departments within PAMG team to ensure proper planning and execution of logistics for the Games
- Maintain current schedule of events
- Assist in recruitment of athletes and volunteers
- Assist Greater Cleveland Sports Commission with event management tasks for additional GCSC hosted events.
- Perform other duties as assigned
Qualifications Required
- Familiarity with Microsoft Word, Excel and Power Point
- Customer service experience preferred but not required
- A collaborative mindset: someone who prioritizes the team and fosters a culture of high performance without ego.
- Familiarity with Microsoft Word, Excel and Power Point
- Self-directed with outstanding follow through
- Ability to thrive in a fast-paced environment
- Excellent written and verbal communication skills
- Detail-oriented with excellent organizational skills
- Strong communication, team building, and interpersonal skills
- Positive and solutions-oriented outlook