Sr Analyst – Consumer Fan Insights

Milwaukee Brewers Baseball Club

As part of Business Analytics, the Sr. Analyst - Consumer/Fan Insights will conduct hands-on research generating end-to-end insights (from scoping problems, designing, and executing research, synthesizing results, and disseminating findings) that impact business decisions. You will have the opportunity to elevate the execution and optimization of our fan insights research efforts. You’ll work cross-functionally with key departments, such as Ticket Sales, Marketing, Partnerships, Food & Beverage, and more.  In doing so, you will help drive attendance growth, fan engagement, and strategic planning.

Core duties for this role include, but are not limited to:

• Conduct research projects by:
  • Scoping and framing business problems
  • Identifying, developing, and implementing appropriate methodologies (e.g., survey writing and programming, focus group set-up and/or facilitation, interviewing, etc.)
  • Perform quantitative and qualitative analyses and present findings
  • Creating easy-to-use dashboards for key projects
• Structure and solve problems using primary and secondary research to:
  • Understand business questions and stakeholder objectives
  • Propose, develop, and execute survey and non-survey-based research approaches
  • Clean, analyze, and synthesize data
  • Present results through compelling storytelling and visual presentations
• Take ownership of the Brewers Survey Program, including dashboards and reporting
• Manage Qualtrics and other platforms as tools for the business, and managing self-service access to these tools
• Incorporate ticketing data where necessary to complement survey data
• Support strategic research initiatives such as segmentation, marketing frameworks, and brand health

We are proud to offer a highly competitive perks and benefits package including:

• Exceptional health and dental rates, and fully covered vision package
• 401(K) match and an additional annual contribution from the Club
• Unlimited vacation time
• Paid parental leave
• Collaborative recognition program and incentives
• Leadership development programming
• Online educational platform for personal and professional development
• Employee Resource Groups
• Paid time off for volunteering
• Year-round diversity, equity and inclusion training and development
• Brewers Home Game tickets, promotional giveaways and other discounts!