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Location
Oakland, CA, USA
Job Description
Job DescriptionThe Stadium Operations Coordinator supports major aspects of the Stadium Operations Security and Systems departments. The role will focus primarily on gameday management of the Ticket Takers and will support the Systems Coordinator and Operations Coordinator in management of department owned equipment, credentials, devices and signage.
Responsibilities
- Oversee various aspects of stadium equipment, including: wristbands, security clipboards and game files
- Aid in the production of seasonal credentials, daily credentials, and staff nametags
- Assist with the daily management of the Ticket Takers and Ticket Taker Supervisors
- Support management of the Employee Services Office and Stadium Systems equipment
- Expand daily analysis of turnstile reports, promotional giveaway distributions, security body camera footage and significant incident reports
- Collaborate on the development of assorted Greening and Sustainability projects
- Maintain stadium signage in conjunction with the Stadium Operations Coordinator
- Develop extensive knowledge of 24/7 Software, Visual Labs, MLB Guest Pass and ABI credentialing systems
- Manage the Oakland Coliseum AED program
- Support the management of Coliseum Reverse ATMs
- Have full knowledge of Oakland Athletics stadium policies and procedures
- Assist with emergency procedures and evacuation plans
- Work home games as an event assistant
Qualifications Required
Qualifications Required- BA or BS college degree, and at least 1 year of event management experience, preferred
- Excellent customer service abilities and problem solving skills
- Detail oriented individual with excellent written and verbal communication skills
- Candidate must be available to work non-traditional hours (nights, weekends, holidays)
- Demonstrated computer proficiency in Microsoft Outlook, Word, PowerPoint and Excel
- Computer proficiency in Adobe software, ABI Master Mind and 24/7 software a plus, but not essential