2023 Box Office Sales Internship
Kalamazoo Growlers Baseball
Application Deadline Ended
Apply by Ended 5/10/2023
Popular
No Longer Accepting Applications
Job Description
The Northwoods League is a summer baseball league comprised of teams of the top college players from across North America. The Northwoods League has more teams, plays more games, and draws more fans than any Summer Collegiate Baseball League in North America. Each team is operated similar to a professional minor league team, providing players an opportunity to play under the same conditions using wooden bats, minor league specification baseballs, experiencing overnight road trips, and playing nightly before thousands of fans.
Start Date: On or near the start of summer (May 16th)
End Date: On or near the end of summer (August 19th)
Academic Qualifications: Declared major or minor in Sport Management or Professional Sales (Other majors will be considered including, but not limited to: Marketing, and Business)
Description of Responsibilities:
- Box office sales interns will undergo extensive box office training including ticket system management, call scripts, and other sales trainings
- Game Day Operations – building customer relationships, over-delivering with customers
- Handling customer service and ticketing issues
- Attending/staffing additional outside events (community relations)
- Collecting and generating fan data
- Learn and be knowledgeable of all ticket options and stadium locations
- Taking ticket orders (in person and via phone), interacting with fans, problem solving, working box office and will call booth
- Performing other duties and responsibilities as assigned
Qualifications Required
- Availability to work all games and events
- Must be a team player with strong leadership skills
- Must be enthusiastic with a desire to work hard and have a positive “can‐do” attitude
- Previous internship or job in sales is a plus but not required
- Cash handling experience preferred
- Customer Service & Management experience preferred
- Ability to multi‐task and handle responsibility
- Self‐ motivated and ability to take initiative
- Organized and timely
- Proficient in Microsoft Office and Google Sheets
- The ability to work extended hours upwards of 14 hours