Ticket Account Executive
Jersey Shore BlueClaws
Job Description
Job DescriptionThe BlueClaws Account Executive is responsible for selling and servicing BlueClaws group outing and membership packages. Candidate should be a self-starter with a positive attitude and a passion to succeed & grow in the sports ticket sales industry. Candidate should also have a track record of selling to large groups.
Duties & responsibilities:
- Prospecting local and regional, non-profit organizations, schools, youth sport leagues, Boy Scout & Girl Scout groups, households and more to inform and sell a variety of BlueClaws group outings and membership packages.
- Use cold-calling techniques to make 70+ calls on a daily basis.
- Follow up with cold call recipients or inbound calls to sell them on group outing packages available, keeping all clients aware of recently developed programs as they are created.
- Full participation in extensive outbound call campaigns.
- Set up appointments outside the office to present BlueClaws group outing packages.
- Attend local community events, Chamber events, and other functions for the purpose of promoting BlueClaws ticket sales and team awareness.
- Keep and monitor account lists; maintain account records through CRM software and ticketing system.
- Plan, develop, implement, promote new & current group theme nights targeted at a specific audience.
- Manage client accounts to ensure and exceed client satisfaction.
- Participate in account services such as deposit collection & final payment follow up, coordination with food & beverage department on menu selection for hospitality groups, pre and post-game follow up with group leader and more.
- Coordinate any pre-game, in-game, post-game activities for groups.
- Responsible for follow up phone calls involving team direct-marketing campaigns.
- Assist ticket operations with new group orders, when necessary.
- Meet and greet clients at each game, and service clients needs.
- Administer superior customer service pre-event, during event, and post-even to exceed clients’ needs.
- Work collectively with sales team to achieve team sales goals.
- Meet sales revenue goals by enhancing client relationships and establishing new relationships.
- Assist with additional duties as assigned.
Qualifications Required
Qualifications Required- 3-5 sales experience is preferred.
- Experience in a sports-related field is a plus.
How To Apply
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The Jersey Shore BlueClaws are a Minor League Baseball team of the High-A East and the High-A affiliate of the Philadelphia Phillies. They are located in Lakewood, New Jersey, and are named for their location on the Jersey Shore and blue crabs native to the area.
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About Jersey Shore BlueClaws
The Jersey Shore BlueClaws are a Minor League Baseball team of the High-A East and the High-A affiliate of the Philadelphia Phillies. They are located in Lakewood, New Jersey, and are named for their location on the Jersey Shore and blue crabs native to the area.
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