Coordinator, E-Store

Athletics Canada

Reporting to the Director, Operations, the E-Store Coordinator is responsible for operational and administrative support of shop.athletics.ca. The role is expected to evolve with growth opportunity and increased responsibility to include coordination of promotional and other marketing related activities around Athletics Canada programs and events.

Responsibilities

Operational support of shop.athletics.ca

• Help process web purchases, track arrivals, and communicate with customers for returns / exchanges.
• Address general customer inquiries received by phone and/or email.
• Assist in content development for product launches, including but not limited to product descriptions, photo editing, and tags for SEO.
• Inventory Control: Ensure inventory is efficiently and accurately received; Accept and enter all incoming inventory, track levels and report as necessary to the Director, Operations
• Other duties as assigned.

• Working knowledge of traditional and digital marketing tools
• Previous experience in e-commerce, retail or similar working environment is considered an asset.
• Experience with the Shopify platform is considered an asset.
• Customer Service focused.
• Highly organized with great attention to detail
• Strong communication skills, both written and verbal
• Proficiency with Microsoft Office
• Ability to work independently.
• Bilingualism considered an asset