Suites Host (Part-Time/Seasonal)

Monumental Sports & Entertainment

Application Deadline Ended


Apply by Ended 11/15/2023
Suites Host (Part-Time/Seasonal) | Monumental Sports & Entertainment
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Suites Host (Part-Time/Seasonal)

Monumental Sports & Entertainment


Apply by Ended 11/15/2023

Posted 2 months ago

No Longer Accepting Applications

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Location


Washington D.C., DC, USA

Job Type


Part Time

 Job Description

The Suites Host will act as the primary provider of service for Suite Guests in our venue. Suite Hosts provide a variety of customer service duties for our guests in an expert, professional, and friendly manner.
Are you an experienced and dedicated customer service professional? We'd love to hear from you!
Responsibilities: 
  • Greet Suite Guests with a smile and provide outstanding service.
  • Ensure all guests have the appropriate ticket to access a suite/loge box.
  • Assist guests visiting a suite/loge who have the proper passes.
  • Inspect suite/loge boxes pre and post event to ensure cleanliness/safety.
  • Assist guests with directional and informational inquiries by demonstrating a solid understanding of the facility and event(s).
  • Assist with any requests and/or problems as they arise.
  • Anticipate the needs of the guests.
  • Report any problems and/or concerns to Supervisor.
  • Gather item(s) left behind in a suite and return to suites event manager to be logged.
  • Other duties as assigned.

Qualifications RequiredQualifications Required

  • 6+ months of related experience.
  • Exemplify a strong dedication and willingness to provide outstanding customer service.
  • Good problem solving skills.
  • Possess strong interpersonal skills and communication skills.
  • Ability to stand for prolong periods of time.
  • Available to work evenings, weekends, and holidays.
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