Intern – IT Spring Training

Milwaukee Brewers Baseball Club

As part of the IT Department, the Intern – IT Spring Training will work closely with the Manager - Affiliate IT Operations to assist in various areas of technical operations for the Brewer’s complex in Phoenix, AZ. The ideal candidate will be able to work up to 30 hours per week depending on department workload and class schedule. During Spring Training, the ideal candidate will be able to work weekends.

Core duties for this role include, but are not limited to:

General

• Field and log all basic trouble tickets and service requests through ticketing portal
• Troubleshoot and research solutions for known device issues
• Assist deploying and implementing special projects
• Reference and prepare documentation related to policies and procedures
• Organize and maintain IT assets and inventory
• Assist with support and repair of desktop and laptop computers, printers, telephones, and mobile devices
• Provide phone, in-person, and email support to onsite and remote users
• Assist with configuring and distributing new desktop and laptop computers
• Assist with enterprise software access, troubleshooting, and training

Venue Operations

• Assist with in-stadium networking and cabling
• Assist with point-of-sale set-up, configuration, and troubleshooting
• Assist with camera, audio/visual, and scoreboard-related technology
• Assist with IPTV system setup, configuration, and troubleshooting
• Assist with Ticketing system setup, configuration, and troubleshooting

• Online educational platform for personal and professional development
• Mentoring program including training and matching with Brewers mentor
• Employee Resource Groups
• Paid time off for volunteering
• Year-round diversity, equity and inclusion training and development
• Promotional giveaways and other discounts!