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2024 Ballpark Operations - Fielders

Seattle Mariners

Posted 5 months ago



Seattle, WA, USA

Job Type

Job Description

We are looking for candidates with exceptional customer service skills to work the season at T-Mobile Park in an exciting and inclusive working environment. T- Mobile Park will host 81 Mariners games in 2024 and a variety of concerts and special events.  We offer a fun, flexible, part time schedule, and you will have the opportunity to discuss your availability commitment with the hiring team.

Event Staff Team Members enjoy free ORCA Cards, 30% Employee Discount, Meal Discount, Complimentary Tickets and Subsidized Parking & Free Shuttle Service.
Applications will be reviewed in January 2024

Essential Functions:
  • Welcome guests to the ballpark with energy, excitement, and friendly demeanor.
  • Support promotional item distribution: welcome and energize guests, organize and distribute promotional items at gates and select areas throughout the ballpark.
  • Adhere to rules regarding promotions given to exclusive/specific groups. Independently lead attraction operations, including:
    • Leading Speed Pitch Operations: by managing the overall attraction operation, handling card machine and settlements.
    • Supporting Paint the Zone Operations: operating technology and ensuring safe environment for the kids who are throwing
    • Leading Kids Corner: greeting guests, assuring safe practices are being upheld in batting cages, tracking equipment inventory, calling in Found and/or Found Children,
    • Leading Kids Club operations: Issuing club passes, assuring all booths are stocked and supplied with giveaways, teaching/troubleshooting the Kids Club sign-up process with prospective members, effectively communicating with Mariners guests, working with the Mariners Marketing team to perform other Kids Club duties as assigned,
    • Leading Playfield area: Ensuring the play area stays at or just under capacity, and all kids have a fun and safe time on our equipment.
    • Will perform all attraction functions independently, with the ability to multi-task duties simultaneously.
    • Proactively identify issues or guest concerns and address with management.
  • Attend all mandatory Team Member meetings and training.
  • Will perform other duties as assigned.

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Qualifications Required

  • Ability to handle money and skilled in mathematics (addition, subtraction)
  • Must be dependable and reliable to report to work on-time when scheduled and work in assigned section independently.
  • Competent in required job skills and knowledge. Completes work assignments thoroughly and completely in an accurate, and prompt. Identifies and corrects errors. Is careful, alert and accurate, paying attention to details of the job.
  • Demonstrates through their actions and interactions with others a commitment to Mariner Purpose, Mission and Values.
  • Takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
  • Understands and supports the team and is quick to volunteer to assist others. Others view most interactions as being positive with a willingness to achieve common goals. Effective in working with others to cooperatively solve problems. Workplace behavior is consistently respectful of others.
  • Possesses specific abilities for each attraction position above.
  • Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills. Exhibits effective listening skills and builds positive relationships with all team members, vendors, and guests. Is diplomatic, tactful and professional in all forms of communication.
  • Makes decisions and takes actions that contribute to exceptional experiences for guests.

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