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Ticket Taker 2024

Boston Red Sox

Posted 4 months ago



Boston, MA, USA

Job Type

Job Description

This is a part-time position in Event Operations which consists of Ushers, Greeters, Ticket Takers, Mobility Assistance and Quality Control. Ticket Takers welcome and greet fans as they enter the ballpark at one of the five gates at Fenway. Ticket Takers are open to answering any questions fans may have as they enter the ballpark. They must also be willing to troubleshoot minor issues that fans may be having with tickets at the gate. Ticket Takers must be team players and willing to work cooperatively to make sure their gate runs smoothly throughout their shift.
If you are hired under the Event Operations umbrella, you will be hired for one group and it will not change game to time (i.e. if you are hired as a Ticket Taker, you will be a Ticket Taker and will not be able to switch to Mobility / Usher etc. game by game.)
“Please note that before the start of the 2024 season, you will be responsible for attending and completing our New Hire, All Staff and TEAM Trainings prior to your first day of work.”

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Qualifications Required

  • Must be available to work 65+ Red Sox games and 75% of concerts (subject to change for mid-season hires).
  • Must be able to work flexible hours including nights, weekends, and holidays.
  • Must be able to be on your feet for up to 4 hours.
  • Excellent communication skills including written, verbal and telephone.
  • Prior customer service and/or sales experience is preferred, but not essential.
  • Must be able to report to the park two hours prior to game time (i.e. 7:10p game, staff expected to be here for 5:10p and 1:05p game, staff expected to be here for 11:05a Roll call, etc.) and staff will work until around 1.5 hours after first pitch

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