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2024 Game Events & Services, Day of Game Staff

Boston Red Sox

Posted 4 months ago



Boston, MA, USA

Job Type

Job Description

This position is responsible for handling the game day hosting duties of suites and hospitality packages for the Premium Sales, Group Sales, and Special Events Services staff. The main objective is to ensure all clients receive a high-end experience at the ballpark.

  • Ability to conduct ballpark tours for clients by exhibiting a thorough knowledge of Fenway Park and the Boston Red Sox.
  • Ability to host various groups/packages on a game-by-game basis while exhibiting the highest level of professionalism.
  • Manage the distribution of customized passes, gift bags, ballpark waivers, and assist with digital tickets as needed.
  • Maintain an organized and thorough inventory of required materials for game day packages by coordinating with Game Events and Services coordinators.
  • Ensure suites and hospitality spaces are prepared prior to guests’ arrival.
  • Further develop relationships with existing accounts.

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Qualifications Required

  • Strong balance of intensity and commitment to providing a high level of customer service.
  • Must be a self-starter, able to multitask, and manage unanticipated situations.
  • Must have prior work experience within fast-paced and frequently changing environments.
  • Must maintain a professional appearance and demeanor.
  • Strong verbal and written communication skills.
  • Ability to work nights, weekends, and holidays throughout baseball and concert season as needed.

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