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Group Sales Account Manager

Albany FireWolves

Posted 4 months ago



Albany, NY, USA

Job Type

Job Description

The Albany FireWolves are seeking an experienced seller within the sports industry to join our PACK as a Account Executive, Group Sales! This individual will be a full-time employee of the Albany FireWolves. This role will make outbound phone calls, set-up face-to-face meetings with prospects, and work events throughout the community. You will also work on all FireWolves home games and outside events as scheduled.

  • Sell season tickets and partial plans with particular focus on group ticket sales
  • Create and execute new group programs and theme nights
  • Responsible for generating ticket revenue through cold calls, face-to-face appointments, arena tours, prospecting, and networking.
  • Responsible for meeting a minimum number of phone call and touch point activities per day as determined by management
  • Research and prospect for new business leads
  • Renew full and mini package holders and group ticket purchases
  • Proactively create opportunities for new business with existing customers
  • Meet and exceed weekly, monthly, and yearly sales goals
  • Prospect and cultivate new sales leads through creative lead generation approaches
  • Create new business opportunities through up-selling & referrals from existing clients & prospects
  • Effectively follow up with prospects & clients to meet excellent customer service requirements
  • Cordially and effectively handle incoming calls from prospective clients for all ticket sales needs
  • Ensure customer data and profile information is accurate and detailed in CRM system
  • Attend & work community events, representing the team to network and build sales pipeline
  • Assist with game day responsibilities of the sales department
  • Perform other duties and responsibilities as assigned

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Qualifications Required

  • Group ticket sales experience preferred
  • Bachelor’s degree from an accredited college/university with coursework in business, sales, marketing, sport management or similar area
  • Strong outreach skills and tracking of prospective clients
  • Excellent relationship building and interpersonal skills
  • Ability to interact effectively and comfortably with clients at all levels of an organization
  • Ability to handle a high volume of calls
  • Excellent communication and presentation skills – written and oral
  • Extremely coachable with an eagerness to learn each day
  • Charismatic and team player – must work well in a team setting
  • Disciplined self-starter and highly organized
  • Highly motivated individual with a strong desire to build a career in the sport business
  • Must be able to work evenings and weekends, and holidays as required

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